1. Welcome to the Data Toolkit: Part One Webinar! Thanks for joining! We’ll be getting started in just a minute. To join the audio portion, you can select from the drop down menu to either: Enter your phone number to receive a call back Dial in yourself, by calling the 877 number and entering the access codes displayed under the call-in number Please take this time to visit our website (www.ncwss.com) to view the latest draft of the data toolkit. Scroll down to Key Project Documents, and it is the last document under “Data”www.ncwss.com 1

2. North Carolina’s Data Toolkit Version 1.1 Webinar March 5, 2013 www.pcghumanservices.com

3. Agenda Introductions About WebEx Overview Data Sources FAQs Toolkit Components Example Measures Questions and Answers Next Steps: Updates 3

4. About WebEx All participants are in listen only mode Please put your phones on mute To ask a question, please submit it through the chat function 4

5. Overview The data collection, analysis, and reporting process can be daunting for county staff of any level. Goals of the Toolkit - to provide county staff with the tools to identify outcomes and measures so that they can: easily find data that is pertinent to decision-making understand how to interpret those data reports in a way that can be more meaningful build county-capacity for managing with a data-driven practice 5

6. Data Sources University of North Carolina – Chapel Hill, School of Social Work FNS and Work First http://ssw.unc.edu/ma/ Client Services Data Warehouse (CSDW) XPTR/XTND State Website(s) http://www.ncdhhs.gov/dss/stats/ http://www.ncdhhs.gov/dma/pub/index.htm 6

7. Frequently Asked Questions FAQs Who should work through this toolkit? Do I need any special access or equipment? What if I don’t know how to use Data Warehouse or XTND/XPTR? Where should I start? What if I need help? 7

8. Toolkit Components Measures Title Definition Format Location Running the Report Example Analysis 8

9. Reports Available (Version 1.1) Re-Entry Rate of Clients into Work First Work First Participation Rates Work First Participants Entering Employment Work First Customer Non-Compliance with Child Support Enforcement Average Length of Time on Work First Program Integrity Collections in Dollars Amount of Program Integrity Claims Established Program Integrity Referrals FNS Error Rates Penetration Rate (FNS) Expenditures by Program (Monthly, Annually, and By Recipient) Additional County Measures 9

10. Example Measures Data Warehouse – Claims Established During Specified Report Month XPTR/XTND - FNS Case Information Profile UNC-CH SSW – Rates of Re-Entry for Work First 10

11. Next Steps 11 Finalized toolkit - available via www.ncwss.comwww.ncwss.com Updated versions will be placed on www.ncwss.comwww.ncwss.com Questions

12. Contact Sheet Judy Lawrence DHHS Project Manager Judy.lawrence@dhhs.nc.gov (336) 227-2063 Erin Henderlight PCG Project Manager ehenderlight@pcgus.com (828) 214-3614 12

13. 13 Public Consulting Group, Inc. 148 State Street, Tenth Floor, Boston, Massachusetts 02109 (617) 426-2026, www.publicconsultinggroup.comwww.publicconsultinggroup.com