1. Vision, work, sacrifice Peta regionalana konferencija zdravstveni,wellness i spa turizam Beograd, 26.11.2013.

2. Campaign Zagreb, Pula, Zadar, Split

3. International markets

4. Ministries and Institutions Ministries o Ministry of Entrepreneurship and Crafts, Ministry of Tourism, Ministry of Economy, Ministry of Health, Ministry of Regional Development and EU Funds Institutions o BICRO (Business Innovation Croatian Agency), Institute for Tourism, The Institute of Economics, Employers Association in Health, Croatian Medical Association, Croatian Dental Chamber Universities o Faculty of Economics and Business Zagreb, Faculty of Organization and Informatics, Faculty of Tourism and Hospitality Management International cooperation o Serbia, Montenegro, GHTC (Global Healthcare Travel Council)

5. Poduzetnički impuls 2013 o Web pages o Call centre o Catalogue

6. Challenges o Distrust o Misunderstanding of the function of clusters Needs o Clear strategy for long-term development of clusters o Strengthening the capacity of cluster management o Financial stability

7. Achievements o CBTour Award 2013 (Croatian Business Tourism) o Medical tourism cluster - Croatia won the prize in the category - Best overall innovative program in 2013 for international web site and call center

8. Medical Tourism Cluster The power of synergy at work! www.medicinskiturizam.org | www.medicaltourismcroatia.com info@medicinskiturizam.org Zoran Jelić Cluster manager zoran.jelic@medicinskiturizam.org Tel. +385 1 8894 849