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Individual Behavior in Organizations
Self-Concept, Personality, Abilities, and Emotions
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An Instructional Road Map for the study of Individual Differences
The Unique Individual Personality traits Personal values Attitudes/behavioral intentions Self-concept: - Self-esteem - Self-efficacy - Self-monitoring - Organizational identification Forms of Self-Expression Abilities Emotions Job satisfaction
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person’s self-perception as a physical, social, spiritual being.
Self-concept person’s self-perception as a physical, social, spiritual being.
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Self-esteem: One’s overall self-evaluation.
Self-efficacy: Belief in one’s ability to do a task. Self-monitoring: Observing one’s own behavior and adapting it to the situation. Organizational identification: Organizational values or beliefs become part of one’s self-identity.
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A Model of How Self-Efficacy Beliefs Can Pave the way for success or failure
Sources of Self-Efficacy Belief Feedback Behavioral Patterns Results Be active. Manage the situation. Set goals. Plan, prepare, practice. Try hard; persevere Creatively solve problems. Learn from setbacks. Visualize success. Limit stress. Prior experience High “I know I can do this job.” Success Behavior models Self-efficacy belief Be passive Avoid difficult tasks. Develop weak aspirations and low commitment. Focus on personal deficiencies. Don’t even try Quit or become discouraged because of setbacks Blame setbacks on lack of ability or bad luck Worry, experience stress, become depressed. Think of excuses for failing. Persuasion from others Low “I don’t think I can get the job done.” Failure Assessment of physical/ emotional state
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What Are Your Self-Monitoring Tendencies?
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Proactive Personality
Stable physical and mental characteristics responsible for a person’s identity Proactive Personality Action-oriented person who shows initiative and preservers to change things
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Openness to Experience
Big Five Personality Dimensions Conscientiousness Careful, dependable, responsible Agreeableness Courteous, cooperative, trusting Emotional Stability Unworried, secure, relaxed Openness to Experience Imaginative, flexible, broad-minded Extroversion Outgoing, talkative, sociable
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Four problem-solving style summaries
Sensation-Thinking Technical detail oriented, logical analysis of hard data, precise, orderly, careful about rules procedures, dependable, responsible Good at: observing, ordering, filing, recalling Goal: do it correctly Sensation-Feeling Interpersonal, specific human detail, friendly, sympathetic, open communication respond to people now Good at: Empathizing, Cooperating Goal: to be helpful Intuitive-Thinking Speculative, emphasize understanding, synthesize, interpret, logic oriented ideas, objective, impersonal, idealistic Good at: discovery, inquiry, problem solving Goal: to think things through Intuitive-Feeling Insightful, mystical, idealistic, personal, creative, original, global ideas, oriented to people, human potential Good at: imagining, new combinations Goal: to make things beautiful F T I
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Bill Gates, would score high on the conscientiousness dimension of the Big Five model.
His success stems from his personality- an intensive derive to succeed, persistence, personal intensity, brilliant intellect, and competitiveness. Gate’s personality has influenced the culture- and success- of Microsoft and made him the most famous business celebrity in the world.
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Locus of control: Self or Environment?
Internal locus of control: Attributing outcomes to one’s own actions. External locus of control: Attributing outcomes to circumstances beyond one’s control
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Ability: Stable characteristic responsible for a person’s maximum physical or mental performance
Skill: Specific capacity to manipulate objects.
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Mental Abilities Underlying Performance
Ability Description Verbal comprehension The ability to understand what words mean and to readily comprehend what is read 2. Word fluency The ability to produce isolated words that fulfill specific symbolic or structural requirements 3. Numerical The ability to make quick and accurate arithmetic computations such as adding and subtracting 4. Spatial Being able to perceive spatial patterns and to visualize how geometric shapes would look if transformed in shape or position 5. Memory Having good rote memory for paired words, symbols, lists of numbers, or other associated items. 6. Perceptual speed The ability to perceive figures, identity similarities and differences, and carry out tasks involving visual perception. 7. Inductive reasoning The ability to reason from specifics of general conclusion.
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Performance Depends on the Right Combination of Effort, Ability, and Skill
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Multiple Intelligences?
Linguistic intelligence Logical-mathematical intelligence Musical intelligence Bodily-kinesthetic intelligence Spatial intelligence Interpersonal intelligence Intrapersonal intelligence Naturalist intelligence
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Emotions: An Emerging OB Topic
Complex human reactions to personal achievements and setbacks that may be felt and displayed.
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Positive and Negative Emotions
Negative emotions (Goal incongruent): - Anger - Fright/anxiety - Guilt/shame - Sadness - Envy/jealousy - Disgust Positive emotions (Goal congruent) - Happiness/joy - Pride - Love/affection - Relief
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Emotional Intelligence
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Class Assignment Define the following statements: Personality traits
Personal values Attitudes/behavioral intentions How do these elements effect the behavior of individuals in an organization? Class Assignment
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