1. Robbery

2. Two Rules! 1. React quickly. 2. Make a decision. Two Questions! 1. My situation? 2. Best options available? Two Objectives! 1. Survive. 2. Escape. Our Safety Depends On….

3.  Avoid being an attractive target  Safety in numbers  Remain alert and aware  Plan to be safe Safety In A Nutshell...

4. Common Safety Problems Assisting Robbers  Piggybacking – Someone following employees through a door  Employees propping doors open  Failure to recognize strangers  Failure to report  Failure to document

5.  Places where cash is handled  Reception area  Stairwells  Elevators  Restrooms  After hours  Parking lots and garages Common Trouble Spots

6.  Keep purses, wallets, or valuables with you or secured  Check the identity of strangers  Always let someone know where you will be (lunch, restroom, late for work)  Be discreet. Don’t announce your social life and vacation plans to visitors or callers Safety In The Office

7. Screen Visitors  Always be alert for suspicious or abnormal behavior…. People in the wrong areas including employees  Familiar (Expected) visitors  Unknown (Unexpected) visitors  Messengers, servicepersons, and maintenance workers

8. Being Safety Conscience  Use the buddy approach  Take the polite inquiry approach  Be non-confrontational  Question circumstances  Respond to unresolved situations

9. Intruder/Trespasser (Unarmed)  Notify supervisor  Notify police  Determine intruder’s exact location  Stay away and keep others from intruder  Determine the extent of the crisis

10. CRIME

11. Criminal Incident  Notify police  Notify supervisor  Protect the crime scene - identify and preserve evidence  Separate witnesses  Direct law enforcement

12. Remain calm Cooperate No surprises Don’t argue Don’t fight Don’t pursue Get a description When safe… Report to police What if WE are robbed?

13. Armed Robbery  If you hear… Noise, Shouting, Gunfire it is your cue to:  Seek cover  Lay flat on the floor  Don’t move  Hands visible  Listen carefully  Expect to be over run by responding Public Safety Personnel

14. Hostage Situations Follow instructions First 15-30 minutes most dangerous Remain Calm and Cooperative Avoid Heroics Don’t Make Suggestions Don’t be argumentative with anyone Don’t turn your back Maintain eye contact, but don’t stare Reasonable Requests - OK Telephone – Yes or No answers only Escape only if you are sure Be Patient – The police are working to free you!

15. Final Word….  Remember…  Safety!