1. What makes a successful Agency nationally and internationally? Nora Skaburskienė SKVC, Lithuania

2. ESG Part III Use of external quality assurance procedures for HE Official status Activities Resources Mission statement Independence EQA criteria and processes used by the agencies Accountability procedures 6/1/20162

3. What is important nationally? Are we independent or multi-dependent? Independence: –Operational freedom (from HEIs, governments) –Autonomous activities in definition of procedures and methods, nomination and appointment of experts, determination of the outcomes of QA –Responsibility for the final outcomes (conclusions and recommendations) of QA process –Dynamic Cooperation with stakeholders and ability to use partnerships to safeguard ones independence 6/1/20163

4. What is important nationally? Follow-up activities Responsibility to national stakeholders 6/1/20164

5. What is important internationally? Capacities Transparency Efficiency Involvement in partnerships Flexibility to adapt activities to the context 6/1/20165

6. Thank You! www.skvc.lt www.skvc.lt