1. IS 425 Enterprise Information I LECTURE 10 Autumn 2004-2005  2004 Norma Sutcliffe

2. IS425 Autumn 2004-2005 Norma Sutcliffe Session 102 Agenda Exercise Review Workshop

3. IS425 Autumn 2004-2005 Norma Sutcliffe Session 103 Risk Exercise The team is developing software for CTI where MS IS 2005 students will be able to see: what competencies they have credits in (at least one course in the module has been completed) and what competencies have been accomplished (4 courses have been completed) and what courses in the credits modules are offered next quarter. Now list the 5 starting risks (a-e) for the project --------

4. IS425 Autumn 2004-2005 Norma Sutcliffe Session 104 Risk Exercise Group issues (a-e) by Impact if not solved Time pressure to do something Use your judgment and experience on positioning issues

5. IS425 Autumn 2004-2005 Norma Sutcliffe Session 105 Course Goals By the end of the course the student will be able to: Analyze the major business forces that influence IT usage in organizations, Analyze the major business processes and information flows in organizations, Evaluate the current IT conflicts and use critical thinking skills to argue positions, Analyze characteristics of the major IS professional competencies.

6. IS425 Autumn 2004-2005 Norma Sutcliffe Session 106 Business Forces Influencing IT What is the Most Basic Goal of a Firm? Say, Make a Customer???? Then, what do customers want? A service or product when the customer wants it at a price the customer finds reasonable And, that price needs to exceed costs, because ……………………………..

7. IS425 Autumn 2004-2005 Norma Sutcliffe Session 107 Business Forces Influencing IT Profit = Sales – Costs Profit is what keeps firm going ----- So the product/service is really important and the Value Chain tells us how that product/service relates to firm activities

8. IS425 Autumn 2004-2005 Norma Sutcliffe Session 108 Business Forces Influencing IT

9. IS425 Autumn 2004-2005 Norma Sutcliffe Session 109 Business Forces Influencing IT Porter’s Value Chain -- Clarifies key processes Develops strategy Determines value of information types

10. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1010 Business Processes / Information Flows Interrelated Support Systems

11. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1011 Infrastructure &Applications Outer circle is the infrastructure which is realization of the architecture ----- and the internal applications are supported by the infrastructure.

12. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1012 Information Systems & People Supported

13. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1013 Competencies 19 defined competencies Recognition of successful completion is attained by completing __ courses listed in the module

14. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1014 Competencies What is the most striking thing you brought away from the exposure to the following competencies? Software Development Security Engineering HCI – Usability Engineering Data Mining Database Technologies including Data Warehousing

15. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1015 Competencies What is the most striking thing you brought away from the exposure to the following competencies? Telecommunication Systems Enterprise Systems – Enterprise Enterprise Planning Internet Oriented – web services, xml Project Management – leadership Risk Management – investments & projects

16. IS425 Autumn 2004-2005 Norma Sutcliffe Session 1016 Team Workshop for Debate