1. Module 1, Lesson 1 The Art of Communication

2. TWO-WAY COMMUNICATION RECEIVERSENDERMESSAGE FEEDBACK

3. 4 Basic Components of the Communication Process:

4. Sender - has an idea to communicate to a person or group

5. Message - spoken, written, nonverbal, or visual idea being sent

6. Receiver - person or group who receives the message from the sender

7. Feedback - Comments or reactions that show understanding, confusion, agreement or disagreement with the message

8. Examples of Communication Oral (verbal) Written Visual Nonverbal

9. Oral - spoken, verbal communication using dialogue between a sender and a receiver

10. Written - notes, memos, letters, that make the message more permanent

11. Visual - pictures, videos, graphics used to communicate an idea to the receiver

12. Nonverbal - body language, facial expressions, eye contact that silently communicates reactions to the message

13. TWO-WAY COMMUNICATION RECEIVERSENDERMESSAGE FEEDBACK