1. Gary Hardy ghardy@swin.edu.au CRIG Info Lit “Grim Reaper” Seminar

3. Things that worry me about IL: Terminology Statistics and evaluation Assumptions Lack of agreement in the profession about IL Resourcing, priorities and return on effort What the users are telling us

4. What are we talking about ? Information Literacy Life long learning Face to face Extended sessions Generic principles “They should know this” Contextual skills Just in time Online, embedded Small chunks Specific tools “They want to know that”

5. Statistics Average for Victorian CAUL respondents of 14,913 persons in “face to face presentations made as part of formal bibliographic instruction programs and through other planned class presentations, orientation sessions and tours. Average total students at Victorian CAUL institutions: 46,197

6. Statistics – two conclusions: 1. We aren’t getting anywhere near interacting with the bulk of our audience with the face to face IL endeavour. 2. The way we are collecting and sharing these very basic statistics is not very illuminating.

7. Self-Serve #1

8. Selfserve #2

10. Materials Availability 1063 respondents 91.2% obtained the item they wanted Of the 8.8% of items not found: 22% not in catalog 15% item not on shelf 15% item on hold or loan 12.5% not on home campus 3.8% have print but user wants electronic 7.6% other system issues User factors – user skill? >10% - ie less than 1% of total

11. Do we need to check the underlying assumptions about search? Implicit assumption that the students need Librarians to show them how to search?

12. What others are doing: Students/sessions CAUL 2007 1University of Notre Dame (2005 - ) 1.5263 2University of Queensland 1.3274 3University of the Sunshine Coast (1998 - ) 1.0139 4Bond University 0.9923 5University of Western Australia 0.9270 43University of Southern Queensland 0.2003 44Charles Sturt University 0.1583 45University of Ballarat 0.1464 46Macquarie University 0.1082 47University of New South Wales0.0359

13. What the users are telling us….