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Published byJacob Oswin Hamilton Modified over 9 years ago
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Telecom Outsourcing In China Tony Chang 6/24/06
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Topics Outsourcing Strategy China Telecom Outsourcing Firms Strength & Weakness Recommendations Future Telecom Demands
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Outsourcing Strategy R&D Cost Reductions Market Perceptions Customer Support Accountability
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China Telecom Outsourcing Firms Telecom Outsourcing is still in infancy stage BJ, SH, CD, CC, SZ Company size is small compare to India Focus Area: –Product localization –Multimedia localization Flash, video, audio – S/W Development –Localization testing Functionality testing Linguistic verification Post-translation UI and UA testing
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Strength & Weakness Strength: Large Resource Pool Government Encouragements Energetic & Enthusiasm Cost Management Market demands Weakness: Communication, Communication and Communication Large Scale Project Management People Development
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BJ Outsourcing Firm Evaluation Summary 2 BJ Local Outsourcing/Contacting firms -- Worksoft & Beyondsoft Both have 800+ Software engineers Mainly working on -- Localization, Testing, DBS Application, Financial Services, Server/OS Testing and minimum Telecom Worksoft has more Global experience & focus -- IBM, Microsoft, HP, Oracle, SONY and PeopleSoft Beyondsoft has excellent marketing strategy LLR for both Contracting firms is around $30K In general there are several Global Telecom vendors' R&D centers in China -- Alcatel, E///, LU, Motorola, Nokia, Nortel… but Telecom Outsourcing is still at infancy stage in China The company will need to invest lots of efforts in Technical training/transferring at the initial stage and may lose some trained people in the future Ideal way may be: find a new/small local company and set up the agreement/partnership to assure "Fixed cost" & "Attrition Avoidance"
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Recent Progress in BeyondSoft BeyondSoft has about 1,000 S/W engineers now (grew 200+ people in 6 months) Has just moved to a new campus Can grow 200 engineers in 3 months Has lots of S/W Testing experiences Can be On-Site/Off-Site LLR for Telecom Engineer == $38K
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Ideal Outsourcing Model Find a company that is eager to partner with Set up the Fixed rate ($30-$35K) for the next 2-3 years Working on the projects exclusively in the next 2-3 years May invest some shares to this company May send several key SMEs to the site for Training & Project Ownerships May recruit some key retired industry leaders for short term assignment
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Future Opportunity IOT Service -Vendor funded, Existing Revenue stream with incremental growth potential Customer Acceptance Testing Service - Customer/Account Team funded, Existing Revenue stream with scope and revenue growth potential Multi-vendor System Integration -Un-tapped Revenue stream with large growth potential OEM Integration Service - Vendor funded, Existing Revenue stream with moderate to large growth potential System Integrity Assurance Service - Un-tapped Revenue stream with unknown growth potential (targeted regression)
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