1. Course: Mobile Point of Sale Unit 4: Preorder

2. Unit Objectives In this unit, you will learn to: Identify the types of preorder receipts Describe different methods of preorder payment List the steps of various preorder transactions

3. Introduction to Preorder 1.Preorder means purchases ordered by passengers before the flight. 2.The cabin crew places the purchases on passenger seats before embarkation. 3.Catering delivers the preorder receipts to the cabin crew of the flight. 4.The cabin crew collects the payment of the preorders during the flight using these receipts.

4. Topic 1: Preorder Receipts

5. In this topic, you will learn to: Process a type one preorder receipt Process a type two preorder receipt Topic Objectives

6. Preorder Receipts The payment for preorders is usually collected during the inflight sales using two types of receipts: Type One Preorder Receipt Type Two Preorder Receipt Click each type to learn more about preorder receipts.

7. Type One Preorder Receipt Processing a type one preorder receipt: The customer has already given his credit or bank card number in the order form and the receipt is made ready for signature. On the flight, the receipt’s barcode is scanned on the terminal and the customer accepts the receipt with his signature. Return this preorder receipt in the accounting bag. Once you have recorded the transaction on the terminal, write OK and your ID number on the preorder receipt to mark that it has been processed.

8. Processing a type one preorder receipt: Type two preorder receipt is a regular receipt and is not ready for a signature. The customer pays for the items on the flight, and can choose any means of payment. Type Two Preorder Receipt

9. In this topic, you learned to: Process a type one preorder receipt Process a type two preorder receipt Topic Summary

10. Topic 2: Collecting Payment

11. In this topic, you will learn to: Identify the correct menu for preorders Sell and collect payments for preorders Topic Objectives

12. Collecting Payment Steps to register the preorder in the terminal. 1.Navigate to the Preorder window. Click Replay to launch the practice again.

13. Collecting Payment Steps to register the preorder in the terminal. 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. Click Replay to launch the practice again.

14. Collecting Payment Steps to register the preorder in the terminal. 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. Click Replay to launch the practice again.

15. Collecting Payment 9995570724 TEITTINEN ANNE 34B Total Price: 41,22 1.00 Mozartkugeln 10.10 1.00 Daim pack 10.22 Steps to register the preorder in the terminal. 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. 3.Press the Pay button. Click Replay to launch the practice again.

16. Collecting Payment Steps to register the preorder in the terminal. 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. 3.Press the Pay button. 4.Press the DEAL OK button. Click Replay to launch the practice again.

17. Checkpoint While collecting cash payment, which step do you need to perform after selecting the Pay button? A. Press the Preorder button B. Scan the barcode. C. Press the DEAL OK button Select the correct option and click Submit.

18. In this topic, you learned to: Identify the correct menu for preorders Sell and collect payments for preorders Topic Summary

19. Topic 3: Collecting Payment – Credit Card Order

20. In this topic, you will learn to: Collect payments for preorders using credit cards Topic Objectives

21. Collecting Payment-Credit Card Order Steps to register the preorder in the terminal: 1.Navigate to the Preorder window. Click Replay to launch the practice again.

22. Collecting Payment-Credit Card Order Steps to register the preorder in the terminal: 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. Click Replay to launch the practice again.

23. Collecting Payment -Credit Card Order Steps to register the preorder in the terminal: 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. Click Replay to launch the practice again.

24. Collecting Payment -Credit Card Order 9995570774 MÄKELÄ ANTTI 11D Total Price: 144.45 Steps to register the preorder in the terminal: 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. 3.Press the Pay button. Click Replay to launch the practice again.

25. Collecting Payment-Credit Card Order 492045602587 Steps to register the preorder in the terminal: 1.Navigate to the Preorder window. 2.Find the correct receipt and scan the barcode. 3.Press the Pay button. 4.Write OK and your personal ID number on the receipt. 5.Press the DEAL OK button. Click Replay to launch the practice again.

26. Checkpoint A customer pays the preorder in cash. Which step will precede the scanning of the barcode? A. Press the Preorder button B. Press the Pay button C. Press the DEAL OK button Select the correct option and click Submit.

27. In this topic, you learned to: Identify the correct menu for preorders Sell and collect payments for preorders Topic Summary