1. UC Ariba Supplier Management Jeremy Reeves © 2011 Ariba, Inc. All rights reserved.

2. Agenda Supplier Source of Truth - Discussion Roadmap © 2011 Ariba, Inc. All rights reserved. 2

3. Types of Supplier Information Basic  Name, Email, Address  Website, Description  Parent/Org Hierarchy Vendor Master  Remit To, Bank Information, Electronic Order Routing Contacts  Sales, Legal, Technical Identifiers  DUNS, Ariba Network Id  Tax Id, VAT Id, 3 rd Party Id’s Capability  Categories Supplied, Approved  NAICS, SIC, UNSPSC  Catalogs Locations – Multiple Addresses 3 rd Party Information  D&B, Austin Tetra, Sedex © 2011 Ariba, Inc. All rights reserved. 3 Financials Social & Environmental Quality & Warranty Supplier Information Regulatory & Compliance Performance There is no source of truth for Supplier Information. Supplier Information comes from different places. There is only a source of truth for Supplier Id. The problem lies in how you want to map your supplier Id to the pieces of information you have.

4. The Problem Supplier Information is being stored in multiple places with no single entry point © 2011 Ariba, Inc. All rights reserved. 4 New Suppliers being created in multiple locations, multiple ERP’s Where do you house all of the information? Who provides the information? Internal or Supplier Ariba Network Sourcing Contracts SIPM ERP Spend Vis Ariba P2P 3 rd Party Portal (eg. Diversity Program) New Supplier AP Sourcing Finance CSR Financial Risk 3 rd Party Content Provider 1-N

5. Three Primary Options Allow Multiple Entry Points  What most people do today ERP Entry Point  New supplier self registration either not allowed or manually matched later Supplier Management Entry Point  Requires discipline © 2011 Ariba, Inc. All rights reserved. 5 Considerations to determine which is the best option Do you need a single location for all/most Supplier Information? Which users will be accessing the information? Which Information do you need where? Do you need to push information to ERP? Do you need to push information to Ariba? What information do you allow suppliers to provide and where do they do it?

6. Potential Solution Multiple Entry Points 6 Must push and pull information everywhere to have profile information in sync Common Id must be established for matching between data sources Must establish which database is source of truth for types of information Ariba Network Sourcing Contracts SIPM ERP Spend Vis Ariba P2P 3 rd Party Portal (eg. Diversity Program) New Supplier AP Sourcing Finance CSR Financial Risk 3 rd Party Content Provider 1-N

7. Potential Solution ERP Entry Point 7 Requires all suppliers regardless of whether they are transacting to be keyed in – Not practical ERP Id is Source of Truth Must match on ERP ID Must map new supplier registration with ERP Supplier at some point Where does supplier update their own information? Ariba Network Sourcing Contracts SIPM ERP Spend Vis Ariba P2P 3 rd Party Portal (eg. Diversity Program) New Supplier AP Sourcing Finance CSR Financial Risk 3 rd Party Content Provider 1-N Supplier Registration

8. Potential Solution Supplier Management Entry Point © 2011 Ariba, Inc. All rights reserved. 8 Common Id must be established SIPM is the choke point for ALL new suppliers SIPM houses all information which multiple stakeholders need to leverage Ariba Network Sourcing Contracts SIPM ERP Spend Vis Ariba P2P 3 rd Party Portal (eg. Diversity Program) New Supplier AP Sourcing Finance CSR Financial Risk 3 rd Party Content Provider 1-N Supplier Creation Flow 1. Create New Supplier 2. Award/Transact Supplier 3. Create ERP Supplier with Ariba Id 4. ERP Supplier Pushes to Ariba Database 5. Match with Ariba ID.

9. What is Ariba doing to help? Integration Options  Integration Toolkit  Web Services Let’s talk about the Roadmap © 2011 Ariba, Inc. All rights reserved. 9

10. What’s coming in Ariba’s 11s1 Release? © 2011 Ariba, Inc. All rights reserved. 10 Ariba Reporting for All Solutions FEATUREDESCRIPTION Enhanced Multi-Fact ReportingEnhanced multi-fact reporting enables you to create reports that include data from up to three facts without mapping common dimension fields for aggregation. BENEFITSEXAMPLES True join of data across fact tables based on defined key fields. Ability to generate better operational and detail level reports. Provides ability to specify on single report detailed data fields and correct aggregation of joined detail from multiple fact tables. Join data from three facts tables on single report. Left outer fact table join support (purchase orders without invoice payments). Creation of user-defined formulas using measure fields from multiple fact tables. New UI to support creation of multi-fact reports Track actual invoice spend against purchase orders. Compare receipt quantity to purchase order quantity. Show project header and project task data on the same report. Track savings form header data with savings form detail and project data. Report on sourcing event data with project header and task details. Track approvers and task due dates by project type.

11. What’s coming in Ariba’s 11s1 Release? © 2011 Ariba, Inc. All rights reserved. 11 Upstream Platform dForms FEATUREDESCRIPTION Task and dForm Document Process ImprovementsThis set of features allows more control over the processing of dForms in projects. For example, you can force an approval before Publish, set a prototype to be used for ad hoc form creation, control whether or not Draft versions of forms are sent to reporting, and control how many forms of a given type can be created per workspace. BENEFITSEXAMPLES Much better control of when data is available for reports. Guided and forced approvals on dForms. The ability to define and templatize, in advance, the forms allowable for ad hoc creation in a project. The ability to force approvals before a dForm in a Supplier Workspace can be Published, guide you to the approval that needs to be done, and make sure that the data from that form is not reportable until that form gets published.

12. © 2011 Ariba, Inc. All rights reserved. 12 TODAY: CURRENT FEATURES BENEFITS Ariba Supplier Management – Present and Future STATEMENT OF DIRECTION Collaborative and automated corrective action planning and execution Mitigated risk by proactively monitoring supplier certifications and performance Efficient supplier assessment and qualification through community access Scorecard supplier performance on quantitative and qualitative measures Intelligence through 360-degree and up-to-date view of all suppliers Accurate diversity certification Information Management Supplier Self-registration Collaborative Supplier Process Lifecycle Management with self service approval flows and one to many template management Performance Management Online surveys with reminders and Scorecards Advanced 360-degree supplier reporting including custom fact for 3 rd party info Actionable alerts enable proactive monitoring of performance issues Supply Risk Assessment Services – Identify, manage and mitigate Supply Risk Vendor master integration and Supplier Information Enrichment Unified supplier experience Supplier Information Management integration to Ariba Network Integrate supplier information from 3 rd party sources, customers, Ariba experience, and Ariba Network 3rd Party supplier information validation “One to Many” and “Many to Many” Supplier Management

13. Potential Solution Future © 2011 Ariba, Inc. All rights reserved. 13 Suppliers Register on the Ariba Network Companies can choose to use information or not via approval 3 rd Party Supplier Information available on the Ariba Network Sourcing Contracts SIPM ERP Spend Vis Ariba P2P 3 rd Party Portal (eg. Diversity Program) New Supplier AP Sourcing Finance CSR Financial Risk 3 rd Party Content Provider Supplier Registratio n 3 rd Party Content Provider 3 rd Party Content Provider Ariba Network

14. Questions © 2011 Ariba, Inc. All rights reserved. 14

15. © 2011 Ariba, Inc. All rights reserved. “Safe Harbor” and Confidential Information Statement This information reflects the status of Ariba solution planning as of January 2011. All such information is the Confidential Information of Ariba (per the contract between our companies), and must not be further disclosed, as stated in the confidentiality clause of that contract. This presentation contains only intended guidance and is not binding upon Ariba to any particular course of business, product strategy, and/or development. Its content is subject to change without notice. Ariba assumes no responsibility for errors or omissions in this document. Ariba shall have no liability for damages of any kind including without limitation direct, special, indirect, or consequential damages that may result from the use of these materials. 15

16. UC Ariba Supplier Management Jeremy Reeves © 2011 Ariba, Inc. All rights reserved.