1. connect communicate collaborate GÉANT3 Services Connectivity and Monitoring Services by and for NRENs Ann Harding, SWITCH TNC 2010

2. connect communicate collaborate Positioning Services GÉANT benefits multiple disciplines, from Big Science projects such as the Large Hadron Collider through telemedicine and earth observation to the arts and cultural projects Goal: To enable R&E users through their Organizations with flexible and scalable production quality services via the constituent NRENs GÉANT Service Area – a network of networks that spans the backbone and the national networks

3. connect communicate collaborate Services have a lifecycle Old way to do services Make it work, declare service, tidy up afterwards Not expectations-proof Operationally painful Hard to scale Collaboratively delivered services in NREN community Protect innovative reputation but be useful Design with operations in mind Standards for technology, why not standards/agreements for service? – Service Architecture (2B) – Network Management Architecture (8A) Improve or retire

4. connect communicate collaborate GÉANT Network Build and Operations [SA1] Marian Garcia, DANTE Multidomain Network Services [SA2] Ann Harding, SWITCH Multidomain User Applications [SA3] Josh Howlett, JANET NREN Campus End User Service Activities and Service Users

5. connect communicate collaborate Services Interact with Services Supporting Service View Multidomain Provider View Service Area View End-to-end service NRENInfrastructureSupportAAISoftwareGEANTNREN Multidomain Wavelengths Multidomain Bandwidth-on- Demand Multidomain Monitoring

6. connect communicate collaborate Multidomain Wavelengths Use case Transferred data volume is typically high Between clearly defined locations and lasting for a long period of time Traffic should be separated 1Gbps, 2.5 Gbit/s, 10 Gbit/s and 40 Gbit/s Implications on multiplexing Footprint/cabability dependent Ethernet and SDH data transport Service parameters described for demarcation points User access Inter-domain

7. connect communicate collaborate Multidomain Wavelength Challenges Long setup time Procurement of infrastructure Cost overhead Adoption of tools and automation to ensure provisioning is competitive, despite complex operational environment – I-SHARe, AutoBAHN? Service Levels Technical challenges in measurement/calculation of transmission delay Access and accounting User oriented but operationally possible Distributed Network Management E2emon Quality/reliability of information

8. connect communicate collaborate Multidomain Bandwidth on Demand Goal: deliver dedicated, flexible capacity virtual network capabilities, through user-driven, easily and efficiently provisioned dynamic circuit services. Initial target group: NREN NOCs Co-design with Internet2, Esnet, CANARIE, USLHCnet Point-to-point, bidirectional Ethernet Transport Service Transport and service functions Any technology providing requested functionality can be used Service parameters described for demarcation points – User access – Inter-domain IDC protocol -> supported by AutoBAHN

9. connect communicate collaborate Multidomain Bandwidth on Demand Challenges Network resource Dedicated resource vs. efficient use of available resource Accounting Service Levels Respecting difference but not confusing the user Supporting multiple approaches for a consistent service Toolsets – AutoBAHN, ION, OpenDRAC, OSCARS Vendor support Operations AAI Evaluating user demand And seeing it through Stability Flexibility

10. connect communicate collaborate Multidomain Monitoring Building use-case focussed services with perfSONAR Performance troubleshooting Network characterisation Circuit monitoring Scale globally Co-design with Internet2, Esnet, CANARIE, USLHCnet Passive monitoring, in a perfSONAR framework Services by & for NRENs Services for Private Networks

11. connect communicate collaborate Monitoring Challenges Identifying key components against use cases Developing the right things Narrower focus Software development QA Developing the right way Unit, functional & usability testing Deployment NREN involvement Federated approach Support Hardware Software Service Project Effort Value ReachUseBenefitDevelopmentSupport

12. connect communicate collaborate Support Services Supporting NRENS Deployment Management Operations Bringing together diverse GN2 support services Application Service Desk E2ECU Tools support Standards in service management eTOM + ITIL What + how Support Fulfilment Assurance Customer Relationship Management Supplier Management Service Management & Ops

13. connect communicate collaborate Supporting Services AAI NRENs & Project Activities Use cases & infrastructure Security CERT Teams and Project coordination Multidomain service incident response Performance eduPERT Distributed teams Shared expertise

14. connect communicate collaborate Next Steps Community consultation June 24/25 Amsterdam Business case approval Deployments Target deployments for AutoBAHN/I-SHARe – linked with service Target deployments for perfSONAR Target deployments for participation without tools Continuous service improvement Research results (JRA2) on monitoring, management, BoD User/operator feedback Testing

15. connect communicate collaborate Do you want to get involved? Learn more about the services? All: otto.kreiter@dante.net | ann.harding@switch.chotto.kreiter@dante.netann.harding@switch.ch Monitoring: domenico.vicinanza@dante.netdomenico.vicinanzadante.net Connectivity: brian@nordu.netbrian@nordu.net If you are an end-user: contact your NREN Try out the tools? I-SHARe demo maw@man.poznan.plmaw@man.poznan.pl | szymon.trocha@man.poznan.plszymon.trocha@man.poznan.pl Any time, any query