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Copyright © 2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org The Forty “Thieves” of Food Service Hope S Hale, MS, RD, CD Hale Services, LLC haleservices@gmail.com
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Objectives Review areas where thieves may reside Establish best practices to combat and eliminate Steps to empower team to guard against reoccurrence Summarize key learnings
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Purchasing Volume Cost of goods Specifications Purchasing policy Expense budget Audit of invoices and payment
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Receiving Theft System for credits Facilities Perishables
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Storage Placement of products Temperature and humidity Inspection of storage areas Sanitation Inventory system Control of area
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Issues Storeroom records Individuals access
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Preparation Excessive trim Raw yield Commodity usage HACCP
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Production OVER PRODUCTION Cooking method Temperature control Cooking and holding procedures Production records Standardized recipes Batch cooking
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Service Portion size Serving utensils Over serving Record keeping Carelessness
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Sales Food leaving premises Unrecorded meals Popularity vs. consumption Trend data Meal price Unauthorized meals
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Empowerment Definition: The process which enables individuals/groups to fully access personal/collective power, authority and influence, and to employ that strength when engaging with other people, institutions or society. www.Wikipedia.com
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Empowerment in school foodservice Who does this include: –Foodservice staff –Student helpers –School personnel –Others
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Copyright © 2009 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Summary 1.Purchasing 2.Receiving 3.Storage 4.Issues 5.Preparation 6.Production 7.Service 8.Sales
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Copyright © 2010 School Nutrition Association. All Rights Reserved. www.schoolnutrition.org Thank You! Hope S Hale, MS, RD, CD Hale Services, LLC haleservices@gmail.com
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