1. SIR SONS IN RETIREMENT Computer User Group

2. RECOVERING FROM A COMPUTER CRASH ASSESS CAUSE AND DAMAGE USE SIMPLEST TROUBLESHOOTING TECHNIQUE TO RECOVER –SAFE MODE (F8 AT STARTUP) –LAST KNOWN GOOD CONFIGURATION (F8 AT STARTUP) –SYSTEM RESTORE OR SCANREG /RESTORE (MUST BE ABLE TO START WINDOWS) –WINDOWS CD REPAIR OPTION –MAKING & RESTORING BACKUP FILES

3. BACKUP METHODS DRIVE OR PARTITION IMAGE ARCHIVE BACKUP –WINDOWS XP NORMAL INCREMENTAL

4. CLICK SETUP WIZARD/OK

5. CLICK NEXT

6. CHECK PARTITIONS TO BACKUP/NEXT

7. SELECT BACKUP DRIVE/NEXT

8. INPUT FILENAME/DESCRIPTION/NEXT

9. VERIFY DATA/FINISH

10. CLICK RESTORE IMAGE

12. CLICK SELECT IMAGE FILE

13. HIGHLIGHT IMAGE/CLICK SELECT DESTINATION F:\DiskImageBackup\MarchSeptBackup\MyBackup.pqi 5/10/2004

14. CHECK RESTORE TO ORIGINAL LOCATION/FINISH

15. ARCHIVE BACKUPS XP PROFESSIONAL – COMES INSTALLED XP HOME – CD DRIVE\ VALUEADD\MSFT\NTBACKUP\ntbackup.msi ME – CD DRIVE\ ADD-ONS\MSBACKUP\msbexp.exe 98SE – ADD/REMOVE PROGRAMS\DISK (SYSTEM) TOOLS\DETAILS. SELECT BACKUP

17. CLICK ON ADVANCE MODE

18. CLICK BACKUP WIZARD (ADVANCED)

19. CLICK NEXT

20. SELECT TASK/NEXT

21. SELECT FOLDERS/FILES TO BE BACKED-UP/NEXT

22. SELECT B-UP LOCATION/FILE NAME/NEXT

23. CLICK ADVANCED….

24. CLICK NORMAL (INCREMENTAL)/NEXT

25. CHECK VERIFY DATA/NEXT

26. CHECK REPLACE EXISTING B-UP/NEXT

27. CHECK NOW/NEXT

28. CLICK FINISH

31. Backup Status Operation: Backup Active backup destination: File Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM" Error returned while creating the volume shadow copy:80042306 Reverting to non-shadow copy backup mode. Backup of "C: WINXP" Backup set #1 on media #1 Backup description: "Set created 5/6/2004 at 3:50 PM" Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM" Backup Type: Normal Backup started on 5/6/2004 at 3:50 PM. Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat" - skipped. Reason: The process cannot access the file because it is being used by another process. Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat" - skipped. Reason: The process cannot access the file because it is being used by another process. Warning: Unable to open "C:\Documents and Settings\LocalService\Cookies\index.dat" - skipped. Reason: The process cannot access the file because it is being used by another process.

32. CLICK ASR WIZARD

33. CLICK NEXT

34. ENTER BACKUP FILE NAME/NEXT

35. CLICK FINISH

36. FILE RESTORE RECOVERY FROM DRIVE IMAGE BACKUP RESTORE AUTOMATED SYSTEM RECOVERY (ASR)

37. CLICK RESTORE WIZARD (ADVANCED)

38. CLICK NEXT

39. CHECK FILES TO BE RESTORED/NEXT

40. CLICK ADVANCED OR FINISH

41. CHOICES: ORIGINAL LOCATION/ ALTERNATE LOCATION/SINGLE FILE/NEXT

42. CLICK CHOICE/NEXT

43. CLICK NEXT

44. CLICK FINISH

45. SIR SONS IN RETIREMENT Computer User Group