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Gold Unit 13 e-mail Daniel Brown
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1.1 email with attachment
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1.2 Email with Zipped
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1.3/1.4/2.2to, CC & BCC
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1.5 Address book
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Etiquette Do not write in capital letters, it means that you are shouting Reply promptly Do not use smileys or emoticons for business Check your grammar
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2.6 potential problems If you do not have internet connection, it will not send/receive The file size of the attachment might be too large (above 25Mb) Check that the emails have been sent and are not in drafts The email adress has to be correct (spellings,.co.uk.org.com)
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Automated reply
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