1. * HOW TO PAY YOUR MEMBERSHIP DUES ONLINE AT OWNERS.ORG* (*ONLY A PRINCIPAL CORRESPONDENT (PC) FOR YOUR HOTEL(S) CAN RENEW/PAY FOR 2015 MEMBERSHIP DUES ONLINE AND ASSIGN 2015 CARDHOLDERS)

2. STEP 1 Visit www.owners.org – click the MEMBER LOGIN as shown abovewww.owners.org

3. STEP 2 Enter your (already-registered) E-mail Address and Password

4. STEP 3 Once logged in as a PC to Your Account, choose the RENEW MEMBERSHIP FOR 2015 icon

5. STEP 4 All eligible hotel dues to be paid will show up on the 2015 Membership Renewal screen. You MUST make sure ALL HOTELS on the page are checked to purchase & assign membership cards next. If you do NOT select all hotels, you will skip all of the cardholder assignment pages that follow. Once checked, click “Next”

6. STEP 5 Next, you will be asked how many Additional Cards you would like to purchase in the drop-down menu. The above text will tell you how many maximum cards are available to you based on your hotels. Select how many additional cards you would like, then click “Next”

7. STEP 6 If you have existing cardholders on your account, they will show up here. Check the box next to their name if they should be cardholders again for 2015 after you review their contact information (using the pencil icon). If your 2015 cardholders are existing and correct, click “Next” – if you need to add a NEW additional cardholder, click the “Add Person” button, as shown above

8. STEP 7 If adding a NEW cardholder for 2015, you will be asked to fill in all of their information as above. The Company and IHG Rewards Club # fields are not mandatory – however, if you want a Platinum upgrade, you MUST enter an IHG Rewards Club #. When complete, click “Save”

9. STEP 8 You will next be asked if you would like to make a donation to our charity of choice, Give Kids The World – either choose an amount from the drop down menu (including $0) or choose “other” to enter another amount, and click “Next”

10. STEP 9 Verify “Your Shopping Cart” one final time to ensure accuracy on your total dues payment, and then click “Next”

11. STEP 10 Time to enter your credit card info – fill out all of the fields, then click “Next”

12. STEP 11 One Final Review of Payment Information & Memberships – A credit card receipt will be sent to your registered e- mail address, unless you specify another e-mail address in the Confirmation E-mail space. Click “Submit” when you have completed your review

13. STEP 12 Once you see the light blue box that says “Thank you for your order,” you are all set! You can now go back to your account page to view all of your information. Please allow up to 30 minutes for credit card orders to process before you can view your new membership cards under Your Account PLEASE NOTE – the online 2015 membership cards will only be available after December 15, 2014. EACH cardholder must log in to their individual member account to access/view/print their 2015 member card Remember, NO PLASTIC CARDS will be mailed this year!

14. Still having issues viewing or retrieving your membership card? Contact the Owners Association for further assistance: US/CANADA Lora Beth Mask 770-604-8007 or lorabeth.mask@owners.orglorabeth.mask@owners.org Anjula Pandya 770-604-5097 or anjula.pandya@owners.organjula.pandya@owners.org BJ McMillan 770-604-5098 or barbara.mcmillan@owners.orgbarbara.mcmillan@owners.org EUROPE Jo Brake +44 (0) 1895 512 663 or jo.brake@owners.orgjo.brake@owners.org MEXICO Teresa Sanchez 52.55.57.23.18.01 or teresa.sanchez@ihg.comteresa.sanchez@ihg.com QUESTIONS?