1. “Residential EE Financing: Key Elements of Program Design” 1  Energy Futures Group on behalf of Connecticut Fund for the Environment & Environment Northeast  Compared seven residential financing products:  Mass Save HEAT Loan  Clean Energy Works Oregon  NYSERDA Home Performance with ENERGY STAR  Keystone HELP  Energize Delaware  SoCal Gas  Center for Energy and Environment (MN)  Available on ENE website (http://www.env-ne.org) under “Publications”http://www.env-ne.org

2. Framework: Residential Financing 2 1. Link Financing to EE Goals and Programs  Measure eligibility; going deeper; whole-house  Evaluating success (savings, not loan volume) 2. Choose an Administrator with EE Targets  Otherwise, loan volume may become singular goal  Can still work with private capital partners 3. Use Program Funds Wisely  IRBs/credit enhancement in some cases  In other cases, consider higher rebates

3. Framework: Res Financing (Cont’d) 3 4. Integrate Rebates and Financing  Reduce customer burden of seeking financing and rebates separately 5. Promote Upgrades, not Loans  Use financing as one tool to “get to yes”  Emphasize overall EE program “brand name” 6. Tie Intake Process to EE Goals  Is the first step a whole-house energy audit?  Or is it a loan application/pre-approval?

4. Framework: Res Financing (Cont’d) 4 7. Provide Ample Contractor Support  Example: Keystone HELP 8. Offer Technical Assistance to Customers  Examples: CEWO; NeighborWorks of W. VT 9. Focus on Quality Assurance  Third-party inspections (all or random %)  Alignment between predictions and results 10. Evaluation: Savings, Not Just Volume  EE programs have EM&V budgets; focused on net savings achieved

5. Chris Kramer Energy Futures Group ckramer@energyfuturesgroup.com Phone: 802-482-5001 Cell: 202-351-9154 Link: http://www.energyfuturesgroup.com/http://www.energyfuturesgroup.com/ Contact Info 5