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Gregg Brockway President TripIt, Inc. gbrockway@tripit.com the Traveler-Centric Future
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Gregg Brockway gbrockway@tripit.com http://twitter/gbrockway Hi. My name is Gregg Brockway. This is my tag cloud.
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Email/SMS Calendar Print MobilePartners
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1.Best post-booking experience (incl. live calendar integration!) 2.Mobile services 3.Social network integration 4.Open API & developer ecosystem 5.Revenue opportunity with TripIt Pro 6.Easy to implement Why Work With TripIt?
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An invention that will revolutionize the travel industry…
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“The future is already here, It’s just unevenly distributed” — William Gibson
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Mobile + Social + Interoperability = the travel centric future
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TREND 1_ Mobile 4 billion smartphones by 2012 Smartphone market growing 20 times faster than PC 80% of business travelers carry smartphones
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Mobile adoption is changing how people behave. Source: Joi Ito
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Mobile is everywhere
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TREND 2_ Social Network 300 million Facebook members 50 million twitter users Worldwide participation growing from 118 million in 2008 to 800 million by 2012 (Gartner)
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Social media is connective everyone — all the time.
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Source: Walt Handelsman, Newsday, Tribune Media Service
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TripIt road warrior survey Q_What social and travel sites do you use? Source: TripIt, July 2008
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The social web is more than social networks. Our social graph is becoming portable.
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“…social architecture…will come to underlie all the successful applications of our day, and the earlier apps will rapidly adapt to this model or be eclipsed by other apps that do” — Stowe Boyd, / Message, February 2006
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TREND 3_ Interoperability of services
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TRAVEL 1.0 “one-way web” 1995-2002 The Evolution of Online Travel. TRAVEL 2.0 “two-way web” 2002-2007 What’s Next? “the bot web” 2007-TODAY
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“I have a dream for the Web …when the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The intelligent agents people have touted for ages will finally materialize.” — Tim Berners-Lee (1999)
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The world as we used to know it… business leisure social
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The Traveler Centric Future is the convergence of all our work, leisure, and social behaviors. business leisure social
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Stories from the unevenly distributed traveler centric future…
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COMPANY – location & visibility Meet the Itinerator
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COMPANY – productivity & traveler satisfaction
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SUPPLIERS – new revenue opportunities Introducing the next big upsell opportunity – Social Seats $30 to sit next to someone “interesting”
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SUPPLIERS – more efficient operations
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SUPPLIERS – improved service experience
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TRAVELER – better travel experience
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Traveler – more personalized services
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QUICK SUMMARY 1. Mobile + social + interoperability = traveler centric future 2. The traveler centric future offers opportunities for everyone. 3. Its coming. The question is how we respond?
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“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” — Charles Darwin
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How will you be remembered?
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Gregg Brockway President TripIt, Inc. gbrockway@tripit.com the Traveler-Centric Future
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