1. R2: Center of MAAVS Universe Can it core an apple? 03:30 pm– 04:00 pm Presenter: Michael Wright (Michael Andrews Audio Visual Services)

2. About us Established 1987 RentTrace User since 1991 R2 user since 2001 Full service rental and staging company 40 full time employees One location - NYC

3. Rent Trace No labor management in software –Paper work sheet then Excel –Blind to booking status No export to word –Quotes –Invoices –Po’s Lots of printers

4. Our Apple R2 Labor Sales Equipment AccountingPurchasing Warehouse Maintenance

5. Our system goals To have a system shared by all employees To speak a common language – R2 To work within one core software To enter data once and reuse for multiple needs Maximize equipment (Rental) utilization Minimize time spent on each order

6. To have a system shared by all employees Sales –Anyone can assist any clients with questions or changes

7. To have a system shared by all employees Sales –Anyone can assist any clients with questions or changes Change history

8. To have a system shared by all employees Sales –Visibility Conflicts – Gear Consistency across all orders for same client –Pricing –Type of gear –Format Order fill status

9. To have a system shared by all employees Operations –Order Prep –Resource Labor Sub Rents –Inventory Maintenance –Traffic

10. To have a system shared by all employees Remote Access - VPN –Sales Create or Change reservation –Operations Check orders Plan ahead Tech Support

11. To speak a common language – R2 A tomato is always a tomato –Very specific terms Base price on gear is always the same Base price on Labor is always the same Paper work is consistent Transparency of system Standardization of the company process

12. To work within “one” core software One document that has all show info –Gear –Labor (Staffing) –Logistics Shipping Labor –Pricing One document to adjust and change Transparent system

13. To enter data once and reuse for multiple needs Reservation becomes.. –Shop order –Labor work order –Shipping information Job Costing Order reconciliation Invoicing No re-entry of information

14. Maximize equipment (Rental) utilization Sales –Accurate Availability –Quick turns –Forecasting

15. Maximize equipment (Rental) utilization Shop –View resource allocation –Where’s the gear? Sub Order Shelf

16. Minimize time spent on each order Volume –Average 30 orders per day 80% (150 pieces) 20% (1500 pieces) Total 9000 pieces per day Data bases Copy / Duplicate orders Easy access to information –History Contracts from 2002 Standardized process

17. The Cherry Shipping module –Create dispatch tickets Link contract to carrier or truck Record piece count Assign cost to shipment –Reconcile All shipment for each contract By vendor by period By contract

18. The Cherry Labor Reconciliation M&D Orders E-Invoicing

19. Thank you