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Unit 3 Personal Qualities of a Health Care Worker
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2 3:1 Personal Characteristics Certain personal/professional characteristics and attitudes apply to all health occupations You should make every effort to develop these characteristics and attitudes and incorporate them into your personality
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3 Desirable Characteristics Empathy –Be able to identify and understand another’s feelings –Be interested in working & communicating with others Honesty, Truthfulness and Integrity –Willing to admit your mistakes and correct them Dependability –Be prepared for work, be on time –Perform assigned tasks on time and accurately
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4 Desirable Characteristics (continued) Willingness to learn –Able to adapt to the constantly changing field Patience –Have tolerance and understanding –Control your temper, be able to deal with frustration Acceptance of criticism –Take constructive criticism as a means to improve Enthusiasm –Have a positive attitude, enjoy your work
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5 Desirable Characteristics (continued) Self-motivation or self-initiative –Follow through with your work Tact –Be able to say or do kind things in a difficult situation –Consider others’ feelings Competence –Be qualified and capable, accurately follow directions –Ask for help if you are unsure of something
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6 Desirable Characteristics (continued) Responsibility –Willing to be held accountable for your actions –Be able to fulfill your obligations Discretion –Use good judgment on what you say/do –Don’t tell patient info to others, important to maintain confidentiality Team player –Be able to work well with others
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7 Summary All characteristics and attitudes must be practiced and learned Some take more time to develop Be aware of these characteristics Strive constantly to improve Will help you provide good patient care Will make you a valuable asset to your employer and others
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8 3:2 Personal Appearance Appearance communicates level of confidence and positive self-esteem First impressions are based on appearances and form quickly Rules about appearance may vary Certain professional standards apply to most health careers
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9 Good Health Health care involves promoting health and preventing disease Health care workers serve as role models –Diet – eat well-balanced, nutritious meals –Rest – get enough rest (about 7 hours) –Exercise – choose best type for you –Good posture –Avoid use of tobacco and drugs – affect your smell and your health
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10 Uniform Considerations Required in some health occupations Neat, well-fitting, clean, and wrinkle-free Choose undergarments that will not show Avoid extreme styles Follow standards established by place of employment
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11 Regular Clothing Some occupations allow use of regular clothing in lieu of uniforms Must be clean, neat, and in good repair Style that allows for body movements Should be appropriate for position Washable and less expensive to maintain
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12 Other Considerations Name badge Shoes Personal hygiene Nails Hair Jewelry Makeup
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13 Summary Find out rules or standards established by agency Abide by the rules Maintain a neat, clean, professional appearance
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