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Places to Go, People to See Growing & Maintaining a Strong Liaison Program Susan Simpson, MLS, AHIP Roger Russell, MLS, AHIP
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Our Landscape East Carolina University - over 27,000 students Division of Health Sciences - 1700 students DHS - Brody School of Medicine, College of Allied Health Sciences, College of Nursing, School of Dentistry Laupus Library - 74,000 sq ft
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Our Landscape Information Services –4 liaisons: 2 Medicine, 1 Allied Health, 1 Nursing – ¾ time associate position –1 Education/Technology librarian –1 School of Dentistry liaison (coming soon)
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How it all got started.... Fall 1998 BSOM v. Allied Health or Nursing Early shift to DE Reaching more people
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Challenges Consistency, no “branding” Clear vision & expectations; mentoring Overcoming traditional value systems for “working” –“Where are the librarians?!” –“How do we measure outcomes?” Shrinking “gate count” Geography
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Foundations Relationships Flexibility Improved Communication –Branding, Consistency, Marketing Specialized Knowledge Support & Training Creativity Technology Patience, Patience, Patience...
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“We need better librarians, not better libraries.” T. Scott Plutchak (“Valuing Librarians”, T. Scott blog tscott.typepad.com, Sept. 20, 2007)tscott.typepad.com
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“Regular contact between librarian and user is essential...”, “...a liaison program is person-oriented.” “The important ingredient is the personal connection between a library representative and a segment of the user population.” Shedlock, James. “The Library Liaison Program: Building Bridges with Our Users.” Medical Reference Services Quarterly 2 (Spring 1983): 61-5.
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How’s that working out for you? Seats at specialized meetings Co-teaching courses Librarian/Teaching Faculty projects True Integration v. One Shot orientations
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How’s that working out for you? Library Class Attendance Up –1872 (‘06-’07) to 2291 (‘07-’08) In House Desk Stats Down –9348 (’06-’07) to 7501 (‘07-’08) One-on-One Instruction Up –196 (‘06-’07) to 236 (‘07-’08)
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How’s that working out for you? Mini-Med School 2007 Research Partners – EMR training database Co-teaching - APA style; 4 classes; writing center CENTRA classes – DE modules Online Discussions – Dr. Clay’s class Resident Training – w/ resident coordinators
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“Although the importance of the library’s role as a gateway to faculty is decreasing, rather dramatically in certain fields, over 90% of the librarians list this role as very important...[85%] expect it to remain very important in 5 years” Ross Housewright, Roger Schonfeld, “Ithaka’s 2006 Studies of Key Stakeholders in the Digital Transformation in Higher Education,” Ithaka Report, August 18, 2008, http://www.ithaka.org/publications
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The Future –Service – expert support for purchased resources –Office space within schools & colleges School of Dentistry model –Education – More seamless integration with curricula -Informationists & “embedded” librarians -Shared funding for positions -Personality Traits v. Learned Skills
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