1. Embedded Librarian Program: Librarians and Faculty Partnering to Serve Online Students EDUCAUSE 2006 Annual Conference Spurring Innovation and Marshalling Resources October 9-12, 2006 Dallas, TX Victoria Matthew

2. Community College of Vermont: A distributed campus Librarians and professors connect ahead of time. Librarians plan the library session. Librarians travel to the site.

3. Migrating The Model

4. Inside the library forum…

5. Introductions…

6. Student’s question…

7. Librarian’s response…

8. Growth of Program

9. Program Models  “Ask the librarian” thread in each weekly discussion.  Librarians incorporated into groups.  A librarian forum for specific weeks of class/specific projects.  A general librarian forum for the whole semester.

10. Program works best when… An “ask the librarian forum” is set up in the discussion board. The librarian knows what the assignments are, and can tailor responses and suggestions. “Asking the librarian” is built right into the specific assignments The faculty member reiterates to students the importance of “asking the librarian”

11. Challenges encountered…   Students email rather than post a question in the discussion forum.   Partnership approach not implemented.   Some students need synchronous handholding.   Not enough librarians!

12. New Directions & Meeting New Challenges  Chat  IP Video Conferencing & NetMeeting  RSS Feeds  Library Courses for Curricular Areas

13. Chat Meets the need for synchronous assistance, but…   Alternate platforms: Meeting students where they “chat” Tough for IT to support Have to go outside of the class   Blackboard chat problematic but necessary on dial-up.

14. IP Video & NetMeeting Meeting the needs of students with: Reduced library staffing A distributed campus

15. How it works…. IP Video Unit Screen displaying NetMeeting image Monitor displaying IP Video Image Computer w/ NetMeeting running Screen displaying NetMeeting image Monitor displaying IP Video Image Librarian at location A Students & Instructor at location B Computer w/ NetMeeting running

16. The librarian perspective

17. The student perspective

18. Challenges of the format The library instruction sessions were deemed a success, but:  Technical details & difficulties  Teaching style adjustment required

19. Recommendations Coordinate set up and monitoring on the remote end. Coordinate set up and monitoring on the remote end. Coordinate handout distribution in advance. Coordinate handout distribution in advance. Take into account possible delays in video by pausing. Take into account possible delays in video by pausing. Consider splitting up the session into lecture and hands-on practice with questions. Consider splitting up the session into lecture and hands-on practice with questions. Discuss protocol for asking questions in advance. Discuss protocol for asking questions in advance. Think about your teaching style/camera setup. Think about your teaching style/camera setup.

20. RSS Feeds   A great tool for getting automatically updated information for different content areas.   Blackboard makes it easy to add RSS feeds to any content area.   Concern about stepping on toes because need to post to content area.

21. Library Courses for Curricular Areas Enable us to :   Serve more students with a limited number of librarians.   Post content (like RSS feeds) without stepping on instructor toes.   Build a sense of community among students who are studying within the same curricular area.

22. Shared resources by curricular area

23. Shared discussions by curricular area

24. Ann Schroeder ann.schroeder@ccv.edu ann.schroeder@ccv.edu Victoria Matthew victoria.matthew@ccv.edu victoria.matthew@ccv.edu CCV Wiki: http://wiki.ccv.edu/index.php/Supporting_Online _Students http://wiki.ccv.edu/index.php/Supporting_Online _Students http://wiki.ccv.edu/index.php/Supporting_Online _StudentsQuestions?