1. Red Deer College February 8, 2010 William Miles, CISSP

2. Mission and Values RDC Mission: We strive to deliver the best education possible … RDC Values: EXPLORATION The College is open to new ways of doing … INCLUSIVENESS The College creates welcoming environments … EXCELLENCE The College offers high quality learning … INTEGRITY Communication at the College is honest, open, … COMMUNITY A sense of community is fostered … ACCOUNTABILITY The College’s programs and services meet learners’ needs …

3. A Way to Measure

4. Architecture Principles NamePrinciple StatementRationaleImplications Common Use Applications The acquisition or development of applications to be used across the enterprise is preferred over similar or duplicative applications which are only provided to a particular department Applications used commonly across organizations increases operational consistency and reduces management costs  Central method required for identifying common business needs & implementing in a timely manner  System risk profile increased as applications are leveraged throughout the enterprise Business Continuity Operations are to be maintained in spite of system interruptions through redundancy Operational downtime negatively impacts ACAD’s service provision and must be avoided wherever possible  Risk profile and cost impact of each system clearly understood  Cost of implementing & maintaining redundant environments IT Responsibility IT is responsible for owning and implementing enterprise information systems and technology Centralized management of enterprise systems increases operational consistency and reduces management costs  Enterprise systems meet business needs of business units  IT is responsive to business needs and system issues

5. Processes IT Direction Infrastructure Strategy Transition Strategies Applications Information Context and Direction IT Direction and Future Application Portfolio Enterprise Architecture Transition Strategies Business Systems Technical Systems Performance Gaps Drivers for Change Current Environment Assessment IT Objectives Guiding Principles IT Policy IT Selection IT Architecture: Information Application Infrastructure Systems Management Gap Analysis Transition Approach Initiatives Initiative Value Initiative Schedule Processes

6. Change Management Resistance Loss of control Privacy and Security Jobs and skills Communication Consultation and discussion Education Benefit

7. External Email Key Questions? Is provision of Email a key competency of the College? How will such efforts support the College mission and the value chain? Is Email a utility service better offered by a service provider? Can a service provider offer better, more fault tolerant service? Is there a business case that shows cost savings? Elimination of servers, power, support, operation, …