1. Wholesale and Retail Trade Sector Developing Partnerships NORA Symposium 2011 The WRT Leadership Team Paul Schulte, Manager Vern Anderson, Coordinator Rashaun Roberts, Assistant Coordinator Heekyoung Chun, APTR Fellow The findings and conclusions in this presentation have not been formally disseminated by the National Institute for Occupational Safety and Health and should not be construed to represent any agency determination or policy Pause

2. What do you think of - from an OS & H- view point when you consider all of the unique businesses in WRT? What do you think of - from an OS & H- view point when you consider all of the unique businesses in WRT? 2 Some answers follow

3. What respondents replied when asked about the OSH issues within the WRT Sector: Large companies that employ many workers - True Workers who are diverse in age, experience -True Highly competitive business- low profit margins- True Work that is relatively easy, safe, and clean- ?? Employers/employees are concerned about theft- True High rates of turnover and or lost time – 2.5 yr Injury and fatalities are likely to be low – yes/no -80% of the IIF came from 20% of the WRT workforce - Vilfredo Pareto What do we know 3

4. ~21 million employees - lots of people to reach 150 different types of business- each unique 1.6 million establishments – overwhelming Injury/Illness: ~750,000 Fatalities: ~600 - problem Incidence rates: Higher than PI averages Has the most loss-time injury/Illness of all sectors Why is the WRT Sector a challenge for promoting OSH efforts? 4 In Sum: Unrecognized and Underserved with respect to OSH prevention efforts: Mission

5. Wholesale and Retail Trade Sector Mission The WRT sector program prevents or reduces workplace fatalities, injuries/illnesses by: 1. Providing Leadership & Technical Information. 2. Promoting OSH as a core value or operating principle within WRT industries. 3. Partnering with business/organizations to expand the reach and impact of the WRT OSH Program. 5 The Challenge Bridge

6. NORA has had little history with WRT Sector A Knowledge gap and Trust gap exists NORA has had little history with WRT Sector A Knowledge gap and Trust gap exists How do we bridge this gap? Establish Partner < funds..

7. Bridge the Gap by Establishing Partnerships Bridge the Gap by Establishing Partnerships Consider: 1. We (WRT) has a finite amount of resources 2. These resources are shrinking 3. The job is not done -we still have IIF. 4. The magnitude of effort to reach even a sub sector can be overwhelming plus – small businesses So what do you do? : Look for help… Partnerships! “We can’t do it alone, but we can do it with the right partner(s)….. “ Payoffs 7

8. Impact: Effective Partnerships: Impact: Effective Partnerships: Provides WRT an avenue for dissemination and marketing Provides WRT with more credibility Provides an effective leverage or multiplier effect for WRT’s program and communication efforts How to manual 8 The strength of partnerships, like the lever of Archimedes with the given fulcrum, can provide the leverage to support the health and well being of each American Worker in the WRT Sector.

9. WRT Strategies for Developing Partnerships: I WRT Strategies for Developing Partnerships: I 1. Find out what is important to them (WIIIFM) – It is about the culture: read what they read – Attend the same meetings – Participate in sessions – Prepare for topics in sessions: Google – Get face time and contact information: b cards – Use receptions to break the ice – Get background on organization/companies that appear to be doing something novel with safety How to Part 2 9

10. WRT Strategies for Developing Partnerships: 2 WRT Strategies for Developing Partnerships: 2 2. Develop a Brand or Identifiable Logo --Get published in magazines they read – Identify like-minded colleagues at meetings – Get introduced to their friends – Determine hot topics and offer to present – Think: what can you (NIOSH) bring to the Table? [If no one is returning your follow-up calls, wait a week, try again] 10 WRT Logo Brand

11. The WRT Sector Logo and Brand The WRT Sector Logo and Brand Publications

12. Publications/Speeches: Bridging the Gap - Increasing Awareness & OSH Information: Outputs Retail Merchandiser, Jan/Feb Nov 2009 2010 Progressive Grocer, May, 2009, 2011* Chain Store Age, March, 2010 -2 The Synergist (An AIHA Publication), March, 2009, J of Safety Research, March 2008 American Hygiene Association, Speech, June, 2010* Applied Ergonomic Conference: Speech April, 2011 Retail Industry Leaders Association Speeches May2010, 2011 Food Marketing Institute, Roundtable Talk May 2011 National Retail Federation, Meet & Greet 2009, 2011 * 12 WRT News Bulletins

13. a Four Letters of Agreement: 13 The Outcome: WRT Partnerships Time Table *

14. I Review BLS files Initiate for high risk-sub Demonstration sectors: WRT projects at WRT Chartbook Work sites EID EDUCATION AND INFORMATION DIVISION –WRT Sector WRT Goals: Development to Implementation Nov 2006 July2007 Jul 2008 Jan 2010 Oct 2011 Issues: MSDs, Slips and falls, Violence Transportation accidents Invite members, Develop Agenda Council Meeting #1 Plans to launch Awareness Campaign & Plans for MMH* Workshop Council Meeting #2 Council Meeting #3 Council Meeting #4 Team Building, Establish Business plan Publish Workshop Proceedings. Plan Goal 2 Slips, Falls Implement Goals Interventions Council Meeting #5 * Manual Materials Handling Workshop LPF RILA FMI MHIA

15. Letters of Agreement: Wording Example Retail Industry Leaders Association (RILA) Letters of Agreement: Wording Example Retail Industry Leaders Association (RILA) NIOSH and RILA hereby form a partnership Use their collaborative efforts and expertise to advance the protection of workers, promote best practices, and encourage employers to develop and utilize safety and health management programs and effective prevention strategies and technologies. Developing and disseminating information Participating at conferences, meetings Advancing the effectiveness of occupational safety Promoting and facilitating the transfer and workplace implementation WRT Member ship 15

16. Food Marketing Institute Retail Industry Leaders Association TXANS Harris Teeter Enabl-u Technologies Home Depot University of Cincinnati EASE Council WalMart The Ergonomics Center of NC Supervalu Target OSHA University of Kentucky Retail, Wholesale & Dept. Store Union UFCW International Union Travelers Insurance California Div. of Workers' Compensation The Loss Prevention Foundation AED Ctr - Social Mkt’g & Behavior Change Liberty Mutual Group Macy's Corporate Services Lowes UC Davis, Health Sciences Medical School National Safety Council Consulting Engineer ASSE WRT Members Corresponding

17. “Matching Solutions to Problems ” October 11-12, 2011 Hyatt Regency, Cincinnati, Ohio Participants: Practitioners/researchers Industry/safety/loss prevention representatives Manufacturers/vendors of MMH equipment Contact: Vern Putz Anderson, NIOSH vep1@cdc.govvep1@cdc.gov, 513-533-8319 Purpose: Develop engineering solutions for high risk manual materials handling (MMH) jobs in Retail, Wholesale, and Warehousing (RWW) Industries. 17 EID EDUCATION AND INFORMATION DIVISION - Wholesale and Retail Trade Sector Manual Materials Handling Workshop

18. 18 EID EDUCATION AND INFORMATION DIVISION -- WRT Questions ?