1. Slack, Chambers and Johnston, Operations Management 5 th Edition © Nigel Slack, Stuart Chambers, and Robert Johnston 2007 The operations challenge Chapter 21 Source: Provided by the Sea W: FS Project, Nasa/Goddard Space Flight Center and ORBIMAGE

2. Slack, Chambers and Johnston, Operations Management 5 th Edition © Nigel Slack, Stuart Chambers, and Robert Johnston 2007 Five of the challenges for operations managers Operations strategy Design Improvement Planning and control Globalization Corporate social responsibility Technology Knowledge management Environmental responsibility

3. Slack, Chambers and Johnston, Operations Management 5 th Edition © Nigel Slack, Stuart Chambers, and Robert Johnston 2007 Product/service design – recyclability of materials, energy consumption, waste material generation Some environmental considerations of operations management decisions Network design – environmental impact of location, development of suppliers in environmental practice, reducing transport-related energy Layout of facilities – energy efficiency Process technology – waste and product disposal, noise pollution, fume and emission pollution, energy efficiency Job design – transportation of staff to and from work, development in environmental education Planning and control (including MRP, JIT and project planning and control) – material utilization and wastage, environmental impact of project management, transport pollution of frequent JIT supply

4. Slack, Chambers and Johnston, Operations Management 5 th Edition © Nigel Slack, Stuart Chambers, and Robert Johnston 2007 Some environmental considerations of operations management decisions (continued) Capacity planning and control – over-production waste of poor planning, local impact of extended operating hours Inventory planning and control – energy management of replenishment transportation, obsolescence and wastage Supply chain planning and control – minimizing energy consumption in distribution, recyclability of transportation consumables Quality planning and control and TQM – scrap and wastage of materials, waste in energy consumption Failure prevention and recovery – environmental impact of process failures, recovery to minimize impact of failures

5. Slack, Chambers and Johnston, Operations Management 5 th Edition © Nigel Slack, Stuart Chambers, and Robert Johnston 2007 ISO 14000 The ISO 14000 standard has a three-section environmental management system that covers initial planning, implementation and objective assessment ISO 14000 makes a number of specific requirements: