1. Waynework, LLC Network Configuration Level 3 (TSC) 1-877-453-8353

2. Network Configuration Augusta, GA – T1 (Voice) Circuit ID: BBDT93929 Pipeline: 1005GMRG IP Address: 4.30.48.40/29 Subnet: 255.255.255.248 DNS: 209.244.0.1 /.2 – T3 (Data) Circuit ID: BBDT90218 Pipeline IP Address: 172.16.1.0/24 Subnet: 255.255.255.0

3. Network Configuration Miami Lakes, FL – T1 (Voice) Circuit ID: BBDT93939 Pipeline: IP Address: 4.30.19.40/29 Gateway: 4.30.19.41 Edgemark: 4.30.19.42 Sonic Wall: 4.30.19.43 Proxy Arp: 44-45 Subnet: 255.255.255.248 – T3 (Data) Circuit ID: Pipeline IP Address: Subnet:

4. Network Configuration Santa Anna, CA – T1 (Voice/Date) Circuit ID: BBDT93927 Pipeline: IP Address: 172.16.x.x Subnet:

5. Tickets 4946132 – Augusta, GA. Opened 7/18/2011. Packet losses and network IP’s incorrectly programmed into the L3 router located in Augusta. (Voice Network) – Level 3 switched from AT&T in Augusta 7/22/2011 4966739 – 7/27/2011 circuit down (1:55 pm) – 2:24 pm requested escalation, power cycled router no change in issue. – Restored 4/28/2011 at 11 pm

6. Tickets RFO 4973493 – Received RFO, file in email 8/1/2011 and filed under Level 3 in Exchange. – Contacted Level 3 to speak to a manager about our SLA. 5088798 – 9/20/2011 – Firewall issue with VOIP phones. Jeff at CommX to provide IP of servers to pass through L3 firewall.

7. Tickets 5136119 – Oct 10, 2011 – Getting ready for VOIP Hot Cut in FL. Requested L3 to perform a HC on the circuit prior to hot cut. – Changing /30 to /29 – Completed IP justification form. 5150386 (DF) – Brief network outage L3 wide, investigating. 5338997 – Jan 20, 2012 – Need 64 bit VPN software for Larry C. Only 32 bit available.