1. Senior Design 4106 A & B Spring 2008 Tutorial on Workforce Presentations jnorback@isye.gatech.edu (404) 385 -1079 Office 314 Groseclose Workforce Communication Lab, 115 Main Building www.gatech.isye.edu/workforcecom

2. 2 Overview Source of Instruction Presentation Skills Schedule of Workforce Communication Instruction Making the Most of your Instruction Summary Next Steps

3. 3 Our Approach to Workforce Communication Background research/ IE, manager, and CEO interviews Communication demands of professional IEs Develop instruction, integrate into course Getting a job, quickly ascending the career ladder

4. 4 Feedback on Last Week’s Presentations Key Skills to Improve −Eye contact (avoid notes) −Distracting gestures −Grammatical errors −Slides free of distractions −Charts and graphs (clear, easy to understand)

5. 5 Feedback on Faculty Presentation (cont.) Slides Free of Distractions –Add pictures if add value –Limit words –Use phrases, avoid sentences Note: next slide has too many words; slide after has reasonable number but could add words or picture

6. 6 Data Needed and Remaining Questions What belt speeds are relevant for full-case conveyor operations? What is the capacity for conveyor belts and diverts on the shipping sorter? What is the number of outbound cases per day on several dates throughout the year? What is the average number of batch cage labor hours per day over several ranges of product volumes? What is the most appropriate way to assign SKU profiles to determine maximum flow racking capabilities? What depreciation rates should be used for pallet jacks, reach trucks, and cherry pickers to calculate equipment value? What are the average vehicle speeds for pallet jacks, reach trucks, and cherry-pickers to determine travel times to respective areas?

7. 7 Linear Program – Constraints Lifeguard availability Schedule coverage Head lifeguard Maximum weekly hours One shift per day

8. 8 Feedback on Faculty Presentation (cont.) Charts and graphs easy to understand −Legible labels −Easily-digested information −Enough information to get your point across −Critical data highlighted Note: next 3 slides: first slide has small labels that are hard to read; second slide is a “data dump” which needs modification; third slide has brightest color on headings for columns and tables so don’t notice highlighted numbers

9. 9 Database Implementation

10. 10 Forecasting Tool

11. 11 This information has been created in the framework of a student design project, and the Georgia Institute of Technology does not officially sanction its content Entire Network No Change Change Without Transfer Costs/Year Salary$210,350,400.00$194,188,800.00 Outsourcin g$54,304,810.56$43,443,848.45 Onetime Costs Hiring$0.00$4,250,000.00 Firing$0.00$6,435,000.00 Transferrin g$0.00 Total Cost=$264,655,210.56$250,907,648.45 Annual Saving (First Year)=$0.00$13,747,562.11 Annual Saving (After First Year)=$0.00$27,022,562.11

12. 12 Note: next three slides are well-done

14. 14 Client Background  PIP implementation flowchart

15. 15 All shop calls by Response Deferred

16. 16 Other Presentation Skills in Lab Instruction Maintaining logical flow Avoiding distractions in slides Answering audience questions Avoiding spelling errors Note: next two slides have spelling errors

17. 17 Scheduling Tool Phone Company can then enter their desired scheduling and customer service criteria

18. 18 Simulation Model A diagram of the simulation model is shown below:

19. 19 Schedule of Workforce Communication Instruction L LF F L F + CL C Tutorial C C LL Key F—group’s presentation to faculty committee Tutorial—overview of presentation pointers L– sessions In Workforce Communication Lab (Stages 1-5) C—group’s presentation to client F + CL--- group’s presentation to faculty committee and class FTutorialF LF C LF L C LF C L C LF L C L C LF F + CLL C L C LFTutorial L F + CLL C L C LFTutorial

20. 20 Two Sets of Instructional Activities Whole team will benefit from each Lab visit Preparing for Client Presentation (stage 1, 3, 5) −Storyboarding −Taping −Feedback −Audience analysis −Practice presenting Preparing for Faculty Class Presentation (stage 2, 4) −Storyboarding to check logical flow −Design slides −Practice presenting −Taping −Practice presenting

21. 21 Making the Most of your Instruction Directions to the Lab, 115 Main Building Google Sign-up (by 9 pm the previous day) Schedule Announced Weekly This week: Wed 1/23 through Fri 1/25--9 to 6 Next week: –Mon 1/28--9 to 6 –Tues 1/29 through Thurs 1/31--11 to 6 –Fri 2/1--11 to 3

22. 22 Summary Getting a Job and Quickly Moving Up Presentation Skills Schedule Making the Most of your Instruction

23. Next Steps Signing up for session before Client Presentation Bringing in electronic and hard copy of slides Leaving time for instruction before next Faculty Presentation on February 26-29 www.gatech.isye.edu/workforcecomwww.gatech.isye.edu/workforcecom for copy of these slides