1. Role of Account Management at ERCOT Nodal Education: Status Update Steven Clark & Don Davis TPTF August 22, 2006 Market Education

2. December 15, 2005Market Education 12/15/05 Agenda Courses Learning Management System (LMS) Remote Testing Delivery Methods Training Readiness Document Questions

3. December 15, 2005Market Education 12/15/05 Courses Locational Marginal Pricing –Ross Baldick –1 day course –August 29 beta course –Course schedule to be posted ERCOT Nodal 101: The Basics –Two classes a month –Courses continue to fill to capacity –All attendees must take test Course Development –Two classes under development Basic Training Program QSE Transition to Nodal Markets & Start-up Testing –Development mid September Load Serving Entity 201

4. December 15, 2005Market Education 12/15/05 Learning Management System (LMS) A Learning Management System (LMS): Tool to manage students and monitor student performance Delivered via the Web, 24/7 Provides access to courses, classes, materials, and exams Target Audiences: Market Participant students ERCOT market-facing students Solution will leverage existing ERCOT owned software (WBT Manager)

5. December 15, 2005Market Education 12/15/05 Learning Management System (LMS) LMS Core Functional Requirements: Advertising and communication Business domain management Course and class management Tracking, reporting, and certification Protocol compliance and objective Management User management On target for delivery in Q4

6. December 15, 2005Market Education 12/15/05 Remote Testing Delivers testing electronically, via the Web, 24/7 Provides the ability to “test out” of classes Tests student knowledge of course materials and objectives Randomly selects questions from a large pool On target for delivery in Q4

7. December 15, 2005Market Education 12/15/05 Delivery Methods Three types planned for most courses: 1.Live, instructor-based, classroom 2.Live, instructor-based, on-line (WebEx) 3.Self-directed, on-line module (PowerPoint + Audio) All three methods: Contribute CEH towards NERC certification Provide access to exam and “test out” procedures On target for delivery in Q4 (all variants)

8. December 15, 2005Market Education 12/15/05 Training Readiness Document Discussed on Friday August 18 with the TPTF subgroup –Jim Reynolds and Jerry Ward were the only members in attendance –Suggested the need for a larger TPTF group review of the document –Review document and provide comments by September 1 –Re-distribute document with Comments September 6

9. December 15, 2005Market Education 12/15/05 Questions