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Role of Account Management at ERCOT Nodal Education: Status Update Steven Clark & Don Davis TPTF August 22, 2006 Market Education
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December 15, 2005Market Education 12/15/05 Agenda Courses Learning Management System (LMS) Remote Testing Delivery Methods Training Readiness Document Questions
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December 15, 2005Market Education 12/15/05 Courses Locational Marginal Pricing –Ross Baldick –1 day course –August 29 beta course –Course schedule to be posted ERCOT Nodal 101: The Basics –Two classes a month –Courses continue to fill to capacity –All attendees must take test Course Development –Two classes under development Basic Training Program QSE Transition to Nodal Markets & Start-up Testing –Development mid September Load Serving Entity 201
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December 15, 2005Market Education 12/15/05 Learning Management System (LMS) A Learning Management System (LMS): Tool to manage students and monitor student performance Delivered via the Web, 24/7 Provides access to courses, classes, materials, and exams Target Audiences: Market Participant students ERCOT market-facing students Solution will leverage existing ERCOT owned software (WBT Manager)
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December 15, 2005Market Education 12/15/05 Learning Management System (LMS) LMS Core Functional Requirements: Advertising and communication Business domain management Course and class management Tracking, reporting, and certification Protocol compliance and objective Management User management On target for delivery in Q4
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December 15, 2005Market Education 12/15/05 Remote Testing Delivers testing electronically, via the Web, 24/7 Provides the ability to “test out” of classes Tests student knowledge of course materials and objectives Randomly selects questions from a large pool On target for delivery in Q4
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December 15, 2005Market Education 12/15/05 Delivery Methods Three types planned for most courses: 1.Live, instructor-based, classroom 2.Live, instructor-based, on-line (WebEx) 3.Self-directed, on-line module (PowerPoint + Audio) All three methods: Contribute CEH towards NERC certification Provide access to exam and “test out” procedures On target for delivery in Q4 (all variants)
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December 15, 2005Market Education 12/15/05 Training Readiness Document Discussed on Friday August 18 with the TPTF subgroup –Jim Reynolds and Jerry Ward were the only members in attendance –Suggested the need for a larger TPTF group review of the document –Review document and provide comments by September 1 –Re-distribute document with Comments September 6
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December 15, 2005Market Education 12/15/05 Questions
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