1. Chapter 14 Supporting Windows 2000 Professional

2. 14 You Will Learn… n About the different operating systems within the Windows 2000 suite n About the differences and similarities among Windows 98, Windows NT, and Windows 2000 Professional n How to install Windows 2000 Professional n About the Windows 2000 boot process, management tools, and problem-solving tools n How to troubleshoot problems with Windows 2000

3. 14 Windows 2000 n The next evolution of Windows NT with the added user-friendly features of Windows 98 n Founded on new technology of Windows NT n Introduces a new approach to managing hard drive storage (dynamic storage) n A series of four operating systems, each designed for a different size computer system

4. 14 Suite of Operating Systems n Windows 2000 Professional n Windows 2000 Server n Windows Advanced Server n Windows 2000 Datacenter Server

5. 14 Windows 2000 Professional n Designed for the business or corporate desktop computer n Provides more security and reliability than Windows 98 n Has added support for large hard drives

6. 14 Windows 2000 Professional n Minimum requirements 133 MHz Pentium-compatible CPU 64 MB RAM 1 GB hard drive storage n Recommended requirements 300 MHz Pentium-compatible CPU 128 MB RAM 2 GB hard drive storage

7. 14 Windows 2000 Server n Designed as a network operating system for low-end servers n Intended to be used in a small business environment as the network operating system for a small LAN

8. 14 Windows 2000 Server n Minimum requirements 133 MHz Pentium-compatible CPU 256 MB RAM 1 GB hard drive storage n Recommended requirements 400 MHz Pentium-compatible CPU 256 MB RAM 2 GB hard drive storage

9. 14 Windows Advanced Server n Designed to run on more powerful servers n Supports up to eight processors in a single system and up to 8 GB of memory n Designed to support high volumes of users and complex applications in e-commerce and medium-sized business environments

10. 14 Windows Advanced Server n Minimum requirements 133 MHz Pentium-compatible CPU 256 MB RAM 1 GB hard drive storage n Recommended requirements Depend on how the system is used

11. 14 Windows 2000 Datacenter Server n Designed to support up to 32 processors and 64 GB or memory n Intended to be used in large enterprise operations centers such as those needed to support data warehousing, Internet service providers (ISPs), and application service providers (ASPs) n Minimum and recommended requirements Depend on how the system is used

12. 14 Comparison of Windows 2000 Products

13. 14 Comparing Windows 2000 to Windows NT and Windows 98 n Comparison of Windows 2000 to Windows 98 n Differences between Windows 2000 and its predecessor, Windows NT

14. 14 Windows 2000 and Windows 98 Windows 2000Windows 98 Best choice for business or corporate desktop computer and for notebook computers Best choice for home users Better support for very large hard drives, more security, and better reliability Works best with games, music, and video; offers best support for the most hardware and software products A true 32-bit operating systemA combination 16-bit and 32-bit operating system

15. 14 Windows 2000 and Windows 98 Windows 2000Windows 98 Keeps separate versions of the application DLLs; DLLS with the same name can coexist Allows one application to overwrite DLL files of another Protects drivers and Windows systems files from being altered; prevents corruption and improves system reliability Does not always ask for permission before allowing an application to alter or overwrite a critical system file New tools help application developers build installation disks for products and troubleshoot problems Not available

16. 14 Windows 2000 and Windows 98 Windows 2000Windows 98 Offers better security; has own data encryption system Not available Uses significantly advanced Plug and Play Uses Plug and Play Includes personalized Start menu; see Figure 14-1 Not available Has built-in disk duplication support; can copy the OS from one hard drive to another with minimum interaction and per- form unattended installations Not available

17. 14 The Windows 2000 Personalized Start Menu

18. 14 Windows 2000 and Windows 98 Windows 2000Windows 98 Uses Advanced Configuration and Power Interface (ACPI); see Figures 14-2 and 14-3 Uses Advanced Configuration and Power Interface (ACPI) Uses the System Properties window to identify a computer on a network; see Figure 14-4 Uses Identification tab on Network Properties dialog box to identify a computer on a network Has a more comprehensive troubleshooter; see Figure 14-7 Has a less comprehensive troubleshooter

19. 14 Setting the Power Options for Windows 2000

20. 14 Setting the Power Options for Windows 2000

21. 14 Assigning a Name to a Network Computer with Windows 2000

22. 14 Accessing Device Manager with Windows 2000

23. 14 Accessing Device Manager with Windows 2000

24. 14 The Windows 2000 Troubleshooter

25. 14 Features of Windows 2000 for Notebook Computers n Offline Files and Folders Allows you to download files and folders from a network to a PC so you can work offline n Has technology to allow a notebook to connect to a virtual private network (VPN) Encrypts data before it is transmitted over the Internet using Point-to-Point Tunneling Protocol (PPTP), Layer Two Tunneling Protocol (L2TP), and Internet Protocol security (IPSec) n Enhanced and improved power management

26. 14 Windows 2000 n The next upgrade of Windows NT n Contains same core technology as Windows NT and provides new capabilities n Supports the FAT16, FAT32, and the NTFS file systems n Provides an encrypted file system for added security and support for virtual private networks continued

27. 14 Windows 2000 n More comprehensive Help and Troubleshooting utilities n Supports multiple monitors, IEEE 1394 (FireWire), USB, and ACPI n Uses Active Directory Allows for a single point of administration for all shared resources on a network Tracks the location of files, peripheral devices (including printers), scanners, databases, Web sites, users, services, etc. continued

28. 14 Windows 2000 n Runs in two modes Native mode Mixed mode n Includes several new diagnostic and recovery tools, including Recovery Console, Safe Mode, and File Protection

29. 14 Windows 2000 and Windows NT Windows 2000Windows NT Tracks network resources with My Network Places Tracks network resources with Network Neighborhood Uses an advanced version of Plug and Play Does not support Plug and Play Network can have any number of domain controllers Network can have only one primary domain controller Allows backups to tape, Zip drives, recordable CD-ROMs, and external hard drives Provides a backup utility to tape only Offers two ways to configure a hard drive: basic disk and dynamic disk Cannot read dynamic disks

30. 14 Windows 2000: My Network Places

31. 14 Windows 2000: Multiple Domain Controllers

32. 14 Installing Windows 2000 Professional n Clean installation Newly installed hard drive n Upgrade installation As an upgrade from Windows 9x or Windows NT n Can be installed to be dual-booted with another OS

33. 14 Plan the Installation n Use the Hardware Compatibility List (HCL) to determine if all hardware devices in the system qualify for Windows 2000 n Verify that all applications you intend to use are certified to work with Windows 2000

34. 14 The Hardware Compatibility List

35. 14 Plan the Installation n Check if system BIOS is ACPI-compliant to take full advantage of power management abilities n Plan which partition on the hard drive will hold Windows 2000 and what file system you will use on that partition Use FAT32 for Windows 98 Use FAT16 for DOS or Windows 95 Use NTFS for the most security

36. 14 Installing Windows 2000 on Networked Computers n Consider where installation files are stored (e.g., CD-ROM drive or file server) n Automated installation options n Gather data prior to installation Computer name and network name for a peer-to- peer network User name, user password, and host name for a domain network For TCP/IP networks, how the IP address is assigned, either dynamically or statically

37. 14 Upgrade or Clean Install n Clean install, erasing existing installations n Upgrade the existing operating system n Create a dual boot

38. 14 Clean Install, Erasing Existing Installations n Gives you a fresh start n Must reinstall all applications software on the hard drive and restore data from backups

39. 14 Upgrade the Existing Operating System n All applications and data are carried forward to the new environment n Most OS settings carry forward n Installation is faster

40. 14 Create a Dual Boot n Only if you need two operating systems n Must use at least two partitions on the hard drive

41. 14 Step-by-Step Instructions for Clean Installation n If the PC is capable of booting from a CD: Insert the CD and follow the Setup Wizard n If the PC does not boot from a CD and you have a clean, empty hard drive: First create a set of Windows 2000 setup disks to boot the PC and to begin the installation process

42. 14 Using the Setup Wizard

43. 14 Clean Install When the Hard Drive Has an Operating System Installed n If the PC automatically detects a CD: Insert the Windows CD and select “no” so you don’t upgrade to Windows 2000 Click Install Windows 2000 and follow the Setup Wizard n If the PC does not automatically recognize a CD Insert the CD and click Start, Run Follow the Setup Wizard

44. 14 The Windows 2000 Setup Screen