1. Experience you can trust. 1 Commercial Demand-Side Management Internet Applications Date: 2004

2. 2 Web-enabled Project Tracking Systems  Communications hub for all project participants: – Shared information and documents – Secured login, access based on assigned roles. – Real-time view of project databases – 24 x 7 access – Improved office staff/field staff coordination – Enabling technology for effective project management.

3. 3 Web-enabled Project Tracking Systems Manage independent contractors Track projects by status

4. 4 Web-enabled Project Tracking Systems Automated approval for standard projects Manage DSM projects using standardized costs and rebates

5. 5 Web-enabled Project Tracking Systems Manage and track project status

6. 6 Web-enabled Project Tracking Systems Downloadable forms and contracts

7. 7 Web-enabled Project Tracking Systems Distribute up-to-date info

8. 8 Web-enabled Project Tracking Systems Real-time project management reporting

9. 9 Web-enabled Project Tracking Systems Manage and dispatch field personnel assignments

10. 10 Web-enabled Project Tracking Systems On-line calendar for work assignments and black-out periods

11. 11 Call Center Operations Can interface with national do-not-call list

12. 12 Remote Dispatch With On-line Work Order Downloadable work orders