1. For internal use only / © Siemens Industry Inc. 2010For internal use only / © Siemens Industry Inc. 2010. Siemens Industry, Inc. Industry Mall Order Inquiry Webinar

2. For internal use only / © Siemens Industry Inc. 2010. Page 2 Industry Mall Order Inquiry Training Objectives  Identify methods of searching for an order  Identify filters that can be used to narrow the search  Establish preference settings  Access tracking information for shipping

3. For internal use only / © Siemens Industry Inc. 2010. Page 3 Order Inquiry Introduction Inquiry types  Orders  Orders by Lines Key Features  Real time status  Preferences and filters  View order details  Track shipping

4. For internal use only / © Siemens Industry Inc. 2010. Page 4 Order Inquiry Inquiries by Order  Order inquiry results  Sort column headings Filters  Start with filters option  Available filters Links within column fields Export inquiry results

5. For internal use only / © Siemens Industry Inc. 2010. Page 5 Order Inquiry Inquiries – Orders by Lines  Accessed via Inquiries Menu  Many aspects identical to Inquiries by Order Filters must be applied Filter options are identical Fields displayed are different  Shipping info  Pricing info Perspective

6. For internal use only / © Siemens Industry Inc. 2010. Page 6 Order Inquiry Inquiry Process & Results  Select Orders option  Accounts in Profile  Filters  Set filters  Submit filter selection  Order is displayed  Order Details

7. For internal use only / © Siemens Industry Inc. 2010. Page 7 Order Inquiry Tracking Shipments  Order Details  Carrier Website