1. Information for Webinar attendees Please go to the following link for copies of: Agenda Feedback Form PowerPoint Presentation http://www.dgs.ca.gov/pd/Programs/OSDS/C ommunicationsOutreach.aspx

2. Welcome to the October 2013 State Agency Customer Forum

3. Procurement Division Customer Forum October 23, 2013

4. Introductions Danetta Jackson Acting Chief Office of SB and DVBE Services/Outreach Branch Danetta.Jackson@dgs.ca.gov (916) 375-4483

5. QUESTIONS Please hold questions for the speakers Questions will be answered during the Open Forum

6. Office of Small Business Advocate Update Janelle M. Green Small Business Specialist Governor’s Office of Business and Economic Development janelle.green@gov.ca.gov (916) 322-0564

7. Overview Current Initiatives Workshops and Other Events/Outreach OSBA Projects Annual Report Small Business Online Portal

8. Workshops and Other Events/Outreach Protect Your Business: Disaster Recovery Workshop Los Angeles - September 19 th Ontario - October 30 th Watts, Northridge, and Northern California - 2014 Webinar Presentations State and Federal Loan Programs for Small Businesses – October 17th Small Business Unit Overview – 2014

9. Workshops and Other Events/Outreach Coffee Break with GO-Biz Innovation and Entrepreneurship – October 22 nd in Eureka Overview of GO-Biz and local SBDC services 6 events in February and March 2014

10. CALPIA QUALITY PRODUCTS CHANGED LIVES A SAFER CALIFORNIA Mary Osa-Brazil Account Representative Mary.Brazil@calpia.ca.gov 916-508-4350 cell 916-322-1184 fax

11. Purchasing with CALPIA  CALPIA is a state operated entity reconstituted in 1983 that provides productive work assignments for inmates with an emphasis on rehabilitation through job training. (Previously, California Correctional Industries)  CALPIA is overseen by an 11- member Prison Industry Board (PIB) that is chaired by the Secretary of CDCR.  CALPIA provides approximately 5,000 work assignments, serving 7,000 inmates annually.  CALPIA operates 60 enterprises in 22 adult institutions.  CALPIA produces over 1,400 goods and services: metal products, flags, consumables, office & residence hall furnishings, clothing – detention, hospital, public & safety wear, shoes & boots, signs & decals, toner cartridges, modular buildings, cleaning products, and bindery. Services include printing, Braille translation, Optical, dental, and laundry.  Inmates/Offenders volunteer for CALPIA jobs. There is a long waiting list for inmates/offenders to work for CALPIA.  CALPIA participants have a 25% lower recidivism rate than general population inmates

12. Please visit www.calpia.ca.gov to see all our products and serviceswww.calpia.ca.gov

13. Product Showcase

14. General Contact Information Visit the CALPIA Website at www.calpia.ca.govwww.calpia.ca.gov Do you know the CALPIA Green Check Mark? Sales – 916.323.2419 Sales Fax – 916.322.1184 Email - SalesInfo@calpia.ca.govInfo@calpia.ca.gov Customer Services – 916.358.2733 Customer Services Fax – 916. 358.2660

15. Q & A Can you name at least one item in your household that CALPIA produced for your use? Thank you all for your time today!

16. OPEN FORUM Questions for our speakers

17. BREAK

18. QUESTIONS Please hold questions for the speakers Questions will be answered during the Open Forum

19. Outreach Events Wayne Gross Customer Liaison wayne.gross@dgs.ca.gov 916-375-4339

20. Outreach Events Bay Area Business Roundtable (BABRT) Matchmaking October 31 in Oakland  Call Bernard Ashcrat at 510-444-6441 Southwest Veterans Business Resource Center November 12 in Perris http://www.wherecommunitiesserveveterans.org/Events

21. Outreach Events Michael Aguillio Customer Liaison michael.aguillio@dgs.ca.gov 916-375-4328

22. Outreach Events State Agency Recognition Awards (SARA) November 13 in Citrus Heights http://www.dgs.ca.gov/pd/Home/SARA2013.aspx Connecting Point November 14 in Citrus Heights www.dot.ca.gov/dist3/event

23. Cal-PCA Joseph Watkins Supervisor, Cal-PCA Joseph.watkins@dgs.ca.gov Your916.375.4637

24. CAL – PCA Presentation Leaving main PowerPoint presentation to access additional presentation folders

25. Update on Contracts Julie Matthews Staff EDP Acquisitions Specialist Julie.Matthews@dgs.ca.gov 916.375.4612

26. Update on Contracts Cooperative Agreements (WSCA-NASPO) Contract Extensions Purchase Card Services (CAL-Card) Mailing Equipment Rebid in Process Auto Parts

27. Update on Contracts Master Agreements Rebid in Process IT Consulting Services Airline Travel Services

28. Update on Contracts Software Licensing Program (SLP) In Process Kronos (New) Microsoft Government Select Plus Riverside County Microsoft Software Cooperative Agreement Adobe Websense

29. Update on Contracts Cooperative Agreements PDWSCA@dgs.ca.gov Master Agreements Masters@dgs.ca.gov Software License Program (SLP) SLP@dgs.ca.gov

30. Update on Contracts Marc Anderson Senior EDP Acquisitions Specialist Marc.anderson@dgs.ca.gov 916.375.5955

31. Update on Contracts Statewide Contracts New Contracts Data Storage Signs, Aluminum Fire Engines

32. Update on Contracts Statewide Contracts Contract Extensions Paper, Printing and Writing Truck Mounted Attenuators Herbicides and Pesticides Active Solicitations Fleet Vehicles Electric Vehicle Supply Equipment

33. Update on Contracts Statewide Contracts Active Solicitations (cont.) Tires Lamps Bulk Fuel Propane

34. Update on Contracts Statewide Contacts http://www.documents.dgs.ca.gov/pd/ contracts/contractindexlisting.htm

35. Update on Contracts Statewide Contracts New Contracts Data Storage Signs, Aluminum Fire Engines

36. OPEN FORUM Questions for our speakers

37. Please fill out the feedback form before you leave. Your input is greatly appreciated! **Mark Your Calendar for the Next Customer Forum January 22,2014 Feedback

38. Danetta Jackson Acting Chief Office of SB and DVBE Services/Outreach Branch Danetta.Jackson@dgs.ca.gov (916) 375-4483 Closing Remarks