1. 10 th Public Affairs Conference Federated Press February 14, 2012 Honourable Carolyn Bennett M.D.,M.P.

2. Patient as Partner Ask people what’s wrong and listen, together develop a plan Patient knew their body best, Doctor knows the system best www.carolynbennett.ca2

3. 2+2=5 www.carolynbennett.ca3

4. 2+2=5 www.carolynbennett.ca4

5. 1998 Bill Young – Library of Parliament Robert Putnam `Democracy between Elections`….. Carol Goar www.carolynbennett.ca5

6. “Good public policy is developed when the policy-makers can keep in their mind’s eye the people affected.” Jane Jacobs

7. “Politics in Canada has always been the art of making the necessary possible. Peter C. Newman

8. Deciding ‘what’s necessary’….. is political www.carolynbennett.ca8

9. The most important tool Truly believe that you get better public policy and more relevant and responsive programs, better laws, budgets that achieve better value for money www.carolynbennett.ca9

10. 10  Fair  Transparent  Takes people seriously

11.  Feminist approach  all M.B.A. schools  C.E.O. on the shop floor www.carolynbennett.ca11

12. from cynicism to effective citizenship “A politician’s guide to listening A citizen’s guide to being heard work in progress !!! www.carolynbennett.ca12

13. 13  One of the cornerstones of democracy has been to provide public ‘spaces’ in which citizens can discuss ideas  The web provides a new and important ‘space’  This can change the notion of “representative democracy”

14. “People don’t want to govern they want to be heard.” “Civic efficacy” “Two-way accountability” www.carolynbennett.ca14

15. “ Parliament’s role is emerging as that of a mediator between the voice of the public and government.” www.carolynbennett.ca15

16. “ Not the intent to circumvent, but to strengthen the role of representatives.” Douglas Alexander MP, E-commerce Minister, UK Wilton Park, 2001 www.carolynbennett.ca16

17. 17  Information  Consultation  Participation

18. INFORMATION COMMUNICATION SEND AND RECEIVE www.carolynbennett.ca18

19. www.carolynbennett.ca19

20.  INITIATED BY  Government  Parliament  INITATED BY  Citizen  Stakeholder group www.carolynbennett.ca20

21.  PMB : “Meaningful Public Consultation Act” “I’ve not been consulted until I say I’ve been consulted”  Provinces  Territories  Aboriginal  Municipalities  Stakeholders, Citizens www.carolynbennett.ca21

22. Government vs Parliament www.carolynbennett.ca22

25.  Building citizen engagement into the DNA of the organization www.carolynbennett.ca25

26. www.carolynbennett.ca26

27. Government vs Parliament Who’s asking? ??? Different Questions Parliament – “What” ? Government – “ How” ? www.carolynbennett.ca27

28. www.carolynbennett.ca28

29.  Idea that government presents legislation that is PERFECT is wrong  BAKED CAKE ???  Or a batter in which it’s to add less salt, sugar or more cinnamon!  Information sessions vs consultation !!! www.carolynbennett.ca29

30.  Culture has changed  ‘Champions’ on the government side hard to find www.carolynbennett.ca30

31. www.carolynbennett.ca31

32. Timing ‘Assured Listening’ – EKOS Tracking Successes / Feedback processes www.carolynbennett.ca32

33.  Who  What  When  Where  Why  And HOW www.carolynbennett.ca33

34.  What  Why  Who  Where  When  And HOW www.carolynbennett.ca34

35.  WHAT  Short Term  Long Term www.carolynbennett.ca35

36.  WHY  Evidence  International, other jurisdictional examples  Win, win www.carolynbennett.ca36

37.  WHO  Minister, staff  MP’s on Committee  Other possible MP champions  Opinion leaders  Getting ‘unusual suspects’ onside  Gotta get a posse www.carolynbennett.ca37

38. www.carolynbennett.ca38

39. raising our game http://highrisehq.com/ www.carolynbennett.ca39

40.  WHERE  Ottawa,  Constituency www.carolynbennett.ca40

41.  WHEN  Have a look at the Parliamentary Schedule !  Earlier the better !!! www.carolynbennett.ca41

42.  IDEAS floated  Think tanks  party platform  Speech from the Throne  White Papers, Green Papers, Draft Leglislation  Bill tabled www.carolynbennett.ca42

43.  HOW  Tell the truth !! what will the opponents be saying ?  Prepare possible amendments  Suggest other witnesses www.carolynbennett.ca43

44. Do’s Endangered Species Disability Tax Credit Human Pathogens &Toxins Act Don’ts Same Sex Marriage NAC lobby Navigable Waters Assisted Human Reproduction www.carolynbennett.ca44

45. 1. MPs in the riding 2. MPs in their non- geographic constituencies, opposition critics 3. MPs as Parliamentary committee members 4. MPs in collaboration with government 5. MPs as Political Party members 6. MP’s supporting MP’s internationally www.carolynbennett.ca45

46. Newsletters Neighbourhood check-ups - 17 ‘natural’ Town Halls, Roundtables, Parliamentary Clinics Tabulation Schools  Grade 5 – Canadian Government  Grade 10 – Civics (compulsory) Website – interactive Facebook chat weekly www.carolynbennett.ca46

47. www.carolynbennett.ca47

48. www.carolynbennett.ca48

49. www.carolynbennett.ca49

51. Health reform Women’s issues Disability issues Middle – east Gay rights www.carolynbennett.ca51

52. www.carolynbennett.ca52

53. Seniors e-summit – June 12 th 2008  Use technology to access non-geographic constituents  Ex. Seniors  Able to have grass roots discussion with Canadians across the country

54. www.carolynbennett.ca54 Online Summits for Citizen Engagement

55. QUESTION PERIOD - June 13, 2008 Hon. Carolyn Bennett (St. Paul's, Lib.)Hon. Carolyn Bennett (St. Paul's, Lib.): Mr. Speaker, yesterday I hosted an Internet summit so that our leader could listen to the needs of seniors from coast to coast. Seniors were clear. There is a pressing need for affordable housing in this country, but the Conservative government is not listening. It has made zero investments in affordable housing for seniors. In fact, in 2006 the Conservatives cut $200 million that had been allocated by the Liberals. Why does the Prime Minister not listen? Why is he denying Canadian seniors the right to live with dignity?Prime Minister

56. www.carolynbennett.ca56

57. www.carolynbennett.ca57

58. www.carolynbennett.ca58

59. www.carolynbennett.ca59 Question: Based on this experience, I would participate in an issue poll again.

60. Ongoing and active political support Tie the on-line component to the traditional off-line study Bringing all relevant partners together at the outset Adequate time for planning and development Appropriate first steps (Roundtable, Information based site, research) Pick proper tools Communications Analysis www.carolynbennett.ca60

61. www.carolynbennett.ca61

63. Policy Process ? Separate site for riding association? www.carolynbennett.ca63

64. www.carolynbennett.ca64

65. Best practices in legislation Personal support Complementary…IPU, CPA etc. www.carolynbennett.ca65

66. Better public policy – unusual coalitions presenting real solutions Better legislation, better implementation Better scrutiny – what questions to ask Better relationships between citizens and their representatives Ultimate goal: a more robust democracy !!  great people will run, citizens will vote www.carolynbennett.ca66

67. www.carolynbennett.ca67

68. www.carolynbennett.ca68

69. Putting the ‘poli’ into policy  Research  Policy  Practice www.carolynbennett.ca69

70. www.carolynbennett.ca70 research practicepolicy

71. www.carolynbennett.ca71 research practicepolicy KT

72. www.carolynbennett.ca72 research practicepolicy KT Political Will

73. www.carolynbennett.ca73 research practicepolicy KT Political Will Applied research

74. www.carolynbennett.ca74 research practicepolicy KT Political Will Applied research CITIZEN ENGAGEMENT

75. Physical and mental energy come from feeling in control of your life, having real choices, and being involved with other to find ways of organizing change for the better. Barbara Rogers www.carolynbennett.ca75