1. So You Bought the UPK... Now What? Supplier Relationship Management Product User Group (SRM Pug)

2. Visit Us At: www.tamtraining.com Today’s Discussion Who is TransAmerica Training? One Source – Multiple Outputs Beginning Your UPK Project Blue Print For Success Stretching Your Investment

3. Visit Us At: www.tamtraining.com Introductions TransAmerica Training Management –Who we are … –Areas of business

4. Visit Us At: www.tamtraining.com The UPK Product Did you know?

5. Visit Us At: www.tamtraining.com How to Begin Implement as a Project Proven Methodology Know Where You Are Going Content Development Team - 3C’s

6. Visit Us At: www.tamtraining.com Do You Have ……

7. Visit Us At: www.tamtraining.com Resources/ Budget Time Scope

8. Visit Us At: www.tamtraining.com Training Methodology TAM Training Methodology has 6 Aspects We take a Life Cycle Approach –Focus is on: Client Specific Solutions Change Management Client Empowerment

9. Visit Us At: www.tamtraining.com Training Methodology Cont. 1.Strategy Planning Session 2.Project Team Training 3.User/Project Definition 4.Building the User Experience 5.Delivery and Deployment Methods 6.Transition to Client

10. Visit Us At: www.tamtraining.com Strategy Planning Session Done to achieve Maximum ROI on Training Adult Leaning Training Consensus Composition of Training Team

11. Visit Us At: www.tamtraining.com Consensus Building Past learning experiences Similarity/Dissimilarity of needs Target Learners Role of SME’s Materials – –Creating client specific content –Purposing content for different uses

12. Visit Us At: www.tamtraining.com ROI Employees performing job as designed If not trained, system is under utilized Build to minimize duplication Use throughout Project Life Cycle

13. Visit Us At: www.tamtraining.com Learning Model Prepare Me Prepare me with job expectations Prepare me for change Show Me Show me how it works Show me how an expert does this job Let Me Let me practice in safety Let me learn from mistakes Help Me Help me when I’m stuck

14. Visit Us At: www.tamtraining.com Putting It All Together C hoose Outputs –Create your vision C ontent Development Team –Trained –Experience –Dedicated –Ability to turn it into training C ustomizations –Personalize

15. Visit Us At: www.tamtraining.com Why the UPK? The UPK Advantage –Oracle Support –Used by Global Companies implementing PeopleSoft –Recently adopted as the end user training tool of choice (eBusiness Suite, PeopleSoft, JD Edwards, Seibel…) –Stand alone application

16. Visit Us At: www.tamtraining.com What is the UPK Simulation Tool Training Documentation Tool

17. Visit Us At: www.tamtraining.com Stretching Your UPK Investment

18. Visit Us At: www.tamtraining.com Summary of Today’s Discussion Who is TransAmerica Training? One Source – Multiple Outputs Beginning Your UPK Project –Project approach –Your Team –Methodology The Strategy Planning Session = ROI Stretching Your Investment

19. Visit Us At: www.tamtraining.com TransAmerica Training Presentation Questions????

20. Visit Us At: www.tamtraining.com How to Reach Us Mary Pascarella mpascarella@tamtraining.com Corporate Office 305-728-2399