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Published byNorah Blair Modified over 8 years ago
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Selling Construction Technology
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How is selling construction technology different than selling other products? What steps are involved?
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Planning Your Demonstration Customer Selection & Interview Site Selection Site Visit & Reconnaissance Interface with Engineers & Surveyors Gather Design Information Setup Equipment Describe Features & Benefits / ROI Demonstrate Relevant Features Review After the Demo
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Customer Selection & Interview Select a customer that is –Already using other technology –Confident trying the technology –Willing to dedicate resources Identify problems to eliminate Get commitment Set expectations –Agree to a time frame
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Site Selection Small example site design (easiest) or Actual customer site Get an idea of current projects and pick: –A non-specialty project –Easily accessible –Suitable to the application of the technology –Free of devices that may cause radio interference
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Site Visit & Reconnaissance Do a recon visit well before the demo Visit the site and take note of: –Size of the project (length and width) –Obstructions that can affect GPS –Locations for equipment setup –Design and control point locations –Sources of radio interference –Problems that can be addressed Locate in Google Earth and take pictures to discuss with your Trimble Representative
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Gather Design Information If you do a demo on a real project, you need: –Paper plans for the project (paper rules over CAD) –Control points from the surveyor –Design information from the design engineer Do this well before the demo – it will take time Don’t take on unneeded liability –Don’t create new control points or alter data Help gather data from the surveyor / engineer
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Setup Equipment Practice setup before you visit the customer Make sure the customer is present Choose a good location Describe the top features / benefits as you set up the equipment Let the customer get their hands on the equipment –Make sure to point out the ruggedness Use best practices –You are setting an example for the customer –Treat the demo as an initial training
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Describe Features & Benefits / ROI Explain features/benefits of each component –Know the top 5 features of products demonstrated –Explain why each feature is beneficial –Equipment is designed to be easy, but it’s still tech Discuss Return On Investment (ROI) –How can each feature save time and money? –How quickly can the equipment pay for itself? –Use an ROI spreadsheet to calculate real savings Equipment is designed for construction
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Demonstrate Relevant Features Demo a design relative to customer’s work Show top 5 features that relate to the workflow Show features that address problems Demonstrate as much ROI as possible Focus on issues that can’t be resolved without technology Don’t forget software – it wins people over
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Review After the Demo Review what you have covered Review the features customer liked most Reiterate increases in productivity and ROI Discuss how tech could be used on other projects and throughout the company –Sell the entire portfolio Ask for questions Ask for concerns Ask for their initial impression Avoid giving approximate prices
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Thank you
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