1. Communicate Like a Captain

2. “I didn’t say I stole the money.’’ @KevinCSnyder #NCSHRM2014

4. Presentation Delivery Techniques Personal Communication Organizational Communication

5. @KevinCSnyder #NCSHRM2014

6. @KevinCSnyder

8. “One of the most important aspects about ___________________ is to ‘hear’ what ______ being said.” communication isn’t

9. @KevinCSnyder #NCSHRM2014

10. “The challenge with communication is the _______ that it’s actually taken _____.” illusion place

11. @KevinCSnyder #NCSHRM2014

12. Don’t confuse ACTIVITY with PRODUCTIVITY

13. @KevinCSnyder #NCSHRM2014

14. Why is this ________________ important? What _____________ will I help them solve? information problem Three questions to ask yourself when communicating: @KevinCSnyder #NCSHRM2014 _______ can I help? How

15. Three questions to ask yourself when communicating: @KevinCSnyder #NCSHRM2014

17. Kevin Snyder, Ed.D.

21. Two versions for this activity: 1)LifeBoat or 2)Jetfighter Both are included …

22. Captain Navigator Passengers

23. NO talking Written Notes Two Songs

24. BEGIN!

25. FI LAND THAT JETFIGHTER! Communications Activity

26. Activity Directions No talking Only communicate through notes Must raise hand for messenger Three songs

27. Ready?

28. How did this game make you feel? Who felt frustrated?

29. Whether you use the lifeboat activity or jetfighter activity, the processing questions are the same!

30. Please read your directions

31. @KevinCSnyder #NCSHRM2014 As Captains, what strategies could we have implemented to prevent communication breakdown? Group questions

32. @KevinCSnyder #NCSHRM2014 As Passengers, what could we have done since we found ourselves lacking information? Group questions

33. @KevinCSnyder #NCSHRM2014 1) As Captains, what strategies could we have implemented to prevent communication breakdown? 2) As Passengers, what could we have done since we found ourselves lacking information? Group questions

34. @KevinCSnyder #NCSHRM2014 “Captains” ~ Don’t assume everyone knows what you know ~ Ensure everyone knows the objective ~ Acknowledge you need everyone to get to safety ~ Delegate/ask for help

35. @KevinCSnyder #NCSHRM2014 “Navigator” ~ Be clear about what the objectives are ~ Ask “Captain” for clarification and help ~ Let “Passengers” know what you know

36. @KevinCSnyder #NCSHRM2014 “Passengers” ~ Be clear about what the objectives are ~ Ask “Navigator” for clarification and help ~ Don’t just sit there … Get Involved!

37. @KevinCSnyder #NCSHRM2014 Communicate differently based on what we know We need everyone in the boat As professionals, we find ourselves in each seat at that same time

38. Communicate differently based on what we know We need everyone in the plane As professionals, we find ourselves in each seat at that same time

39. #NCSHRM2014 Simply complete yellow quarterflier card and you’ll receive free Ebook, handouts, & the activity Power Point! This Activity Is Yours … Thank you!