1. CCSMH 2007CCSMH – September 2007 1 Helping LTC Providers Get Some Bang for their Buck… The Dementia Education Needs Assessment (DENA)

2. CCSMH – September 2007 2 Presentation Team Margaret Ringland, Ontario Association for Non-Profit Homes and Services for Seniors (OANHSS) Nancy Cooper, Ontario Long-Term Care Association (OLTCA) Pam Hamilton, Providence Continuing Care Centre, Kingston, ON Carrie McAiney, McMaster University, Hamilton, ON

3. CCSMH – September 2007 3 Disclosure Statement The presenters declare that they have no conflicts of interest that may have a direct bearing on the subject matter of this presentation.

4. CCSMH – September 2007 4 Presentation Outline Background to the Initiative A Successful Collaborative Partnership DENA – Key Concepts & Experiences

5. CCSMH – September 2007 5 Background Many program choices Not sure if education is the answer If it is, then need to determine: – Who needs it? – What is needed? – What program best fits?

6. CCSMH – September 2007 6 Presenting Opportunities How do we currently use knowledge? Who can we consult? What education does our staff need? How do we decide what training staff need? What program should we enroll in?

7. CCSMH – September 2007 7 Ultimate Goal Application of existing knowledge Teamwork Practice change Education action plans Performance improvements

8. CCSMH – September 2007 8 Barriers to Transfer Lack of policies and procedures Poor communication Lack of reinforcement Lack of management/peer support Staff resistance to change Lack of resources

9. CCSMH – September 2007 9 Purpose of the DENA Tools To determine if education is needed To provide information about education To assist in the development of an education action plan To support practice change

10. CCSMH 2007CCSMH – September 2007 10 A Successful Collaborative Partnership

11. CCSMH – September 2007 11 Collaboratives: Engines of Change Key factors in success: – Motivation & accessibility of change agents Framework for effective collaboration: – Engaging key stakeholders in problem definition – Keeping a systems perspective – Understanding the social processes & resource limitations of the target organization

12. CCSMH – September 2007 12

13. CCSMH 2007CCSMH – September 2007 13 DENA: Key Concepts & Experiences

14. CCSMH – September 2007 14 What is DENA? A set of tools – Part I: Do you need education? – Part II: Dementia Education Readiness Tool – Part III: Program Matrix

15. CCSMH – September 2007 15 Part I: Do you need education? Issue Identification Dialogue / Consultation In-house & External Performance Gaps / Needs

16. CCSMH – September 2007 16 Part II: Dementia Education Readiness Tool Organizational Support Clear expectations Essential support Selecting the right person(s)

17. CCSMH – September 2007 17 Part III: DENA Program Matrix Alzheimer Knowledge Exchange (AKE) www.akeontario.org Select “Dementia Education Needs Assessment (DENA)”

18. CCSMH – September 2007 18 The Future Revise DENA analysis tool to a generic tool Educational Needs Assessment (EDNA) House DENA on SHRTN and AKE

19. CCSMH – September 2007 19 Contacts Margaret Ringland, OANHSS 905-851-8821 ext. 244 mringland@oanhss.org Nancy Cooper, OLTCA 905-470-8995, ext. 244 ncooper@oltca.com Pam Hamilton, PCCC 613-548-5567, ext. HamiltoP@providencecare.ca Carrie McAiney, McMaster University 905-522-1155, ext. 36722 mcaineyc@mcmaster.ca