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OTHER FORMS OF WORKPLACE COMUNICATION

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Presentation on theme: "OTHER FORMS OF WORKPLACE COMUNICATION"— Presentation transcript:

1 OTHER FORMS OF WORKPLACE COMUNICATION

2 Written Communication
Written signs or symbols are used to communicate Examples include , letter, report, memo, etc This is the most common form of communication in a workplace

3 Why Written? It is easy for employers to send a message to a large number of people. Sending s directly to each staff member ensures the messages have been seen Companies will normally have bulletin boards for notices that staff are expected to check on a regular basis Companies can send out paper memos or letters perhaps with a paystub

4 1) is one of the most common forms of workplace communication With the consistent growth in technology, it is easily the most convenient and effective way for employers to communicate with their staff This way, you can read what they need and get back to them when you have a few minutes It is expected for you to respond to work s within a few hours

5 1) Although is one of the most common, it can also be the most dangerous Sometimes our messages can be misconstrued WHY? Because there are no non-verbal gestures

6 Things to Consider Maybe we want to make a phone call instead?
Do we want our message to be etched in stone? Are we aware of how easily our message can be shown to unintended audiences?

7 Things to Consider Tone
Try using a larger amount of words like “please” and “thanks,” though there is a fine line between being pleasant and sounding obnoxious. Using phrases like “no later than” can sound like an ultimatum when stated in an

8 Things to Consider Your Audience
What if that ultimatum was sent by a lower-level employee to the company CEO, who was not pleased. Be careful about who you cc; it sends a signal to other recipients. Try to be clear and concise without sounding arrogant

9 Things to Consider Be considerate
Organize the information so it is easy to read and digest Get to the point Make lists or charts so they are easy to follow Avoid excessive description

10 Things to Consider Grammar and Punctuation
Reread your s before hitting send It looks very unprofessional if your message is full of spelling errors, run-on sentences, or lacks punctuation

11 Things to Consider Emotion
Try to avoid sending s when you are feelings angry or frustrated Because we don’t have other non-verbal cues to go off of when reading an e- mail, the tone in which we word things can be very unprofessional

12 Notices Notices or postings are commonly found on bulletin boards in the workplace They are an easy way for the employer to get a message out to a staff It is the responsibility of staff members to be checking the bulletin boards on a regular basis Notices can take a variety of forms including handwritten notes to more formal messages like that of a memo Employees must be able to decide who the notice is directed towards and take the appropriate action

13 Memos Memos (or memorandum) are a form of communication between employees are the same company They usually address one subject and are written in a clear, concise manner

14 Memos The top portion of a memo contains the information that is required to determine the intended audience including to, from, date, subject Memos are often delivered directly to the reader They are much more formal than a notice. The information they provide is normally more important

15 Other Forms Agendas – an outline of what is going to occur in a meeting, who will discuss it, and how much time it is going to take Fax Covers – these are sent along with a fax document that may contain specific information that the reader might need to know about the fax.


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