1. Company Confidential 1 IAQG Sanctioned Training Review Rick Downs January 19, 2011

2. 2 Status The IAQG Sanctioned Training Course was launched on May 1, 2010 for 9100 in English. Course registration is available through Plexus. 9100 and 9120 Courses in French, Italian, Spanish, German, Korean, Portugese and Japanese are now available. This includes the online modules. The 9110 course was suspended in Nov 2010 due to a number of concerns raised. The course is in the final steps of update. A pilot class will be held Jan 20 th with release of the updated course expected by the end of January. Translation will start immediately after release.

3. 3 Status Metrics as of the end of August 2010 (June) – 1081(534) trainees are registered for online modules – 779(283) trainees have completed the online modules – 508(181) trainees passed the AATT course – 44 trainees have passed the retake exam – 552 trainees have met the training requirements for authentication – 10 Training Providers are approved to deliver the AATT course – https://www.iaqgtraining.com/ https://www.iaqgtraining.com/

4. 4 Status Trainee Feedback –Most common positive feedback: »The instructors »Interactivity and group work »The course design (exercises, activities, pacing, etc) »Lots of content »Materials –Most common negative feedback: »Too much information/too little time »More time/better instruction on filling out forms »More emphasis on AS9100 C changes »More/better real-world examples »Videos

5. 5 Questions