1. The NHS Safety Thermometer 10 Steps to Success Series! Step 2 What is Harm Free Care?

2. Safety Express Where did ………………… come from?

3. Pressure Ulcer Fall (with harm) Urine Infection (catheters) VTE Patient 1yesno Patient 2yes no Patient 3no Patient 4no Patient 5no yesno Total2/5 (40%) 1/5 (20%) 1/50/5 Question 1: Did the patient experience the harm?

4. Pressure Ulcer Fall (with harm) Urine Infection (catheters) VTE Patient 1noyes Patient 2no yes Patient 3yes Patient 4yes Patient 5yes noyes 3/54/5 5/5 Question 2: Was the patient protected from harm?

5. Pressure Ulcer Fall (with harm) Urine Infection (catheters) VTEHarm Free Care Patient 1noyes No Patient 2no yes No Patient 3yes Yes Patient 4yes Yes Patient 5yes noyesNo 2/5 Question 3: PROTECTED FROM ALL 4 HARMS ?

6. Pressure ulcers Falls Urinary infections (in patients with catheters) VTE Harmfreecare Absence of harm from