1. A questionnaire is a set of questions designed to obtain data from a population. Anyone who answers a questionnaire is called a respondent. All questionnaires should:  Be clear and brief as possible.  Use clear and simple language.  Minimise bias  Should not ask leading questions e.g., Why do you think pubs should be open 24 hours day?

2. Types of Questions: Open ended questionClosed question Has a fixed set of responses and a scale of opinions, e.g. “English football supporters are a bunch of hooligans” Strongly agreeAgreeNo ViewDisagree Strongly disagree Has no suggested answers and will give people a chance to respond how they want.

3. What’s wrong with this question? #1 What do you think of our much improved brand of Coca Cola? This question is biased. It is a leading question

4. What’s wrong with this question? #2 How much pocket money do you get each week? £0 -£2£0 -£5£0 -£10

5. What’s wrong with this question? #3 Do you go to discos when abroad? YesNo Have you been abroad for a holiday? YES NO If YES, did you go to a disco whilst you were there? YES NO

6. Design your own Questionnaire Andrew wants to find out about peoples mobile phone usage. Design a questionnaire to show how he could collect his results.

7. Mobile Phones