1. Visio 2010 Premium: Designing and Optimizing Business Processes Presented by Global 360 Brett Kovatch – MCTS Alliances SE – North America – Global 360, Inc.

2. Copyright 2009 © All rights reserved. Global 360 Inc. 2 On the line… Brett Kovatch Alliances Engineer – North America Brett.kovatch@global360.com

3. Copyright 2009 © All rights reserved. Global 360 Inc. 3 » http://www.global360.com/analystview-support/ Download analystView

4. Copyright 2009 © All rights reserved. Global 360 Inc. 4 Who is Global 360? Process & Case Management Global 360 for Microsoft Market Leader, 2000 Customers, 70 Countries

5. Copyright 2009 © All rights reserved. Global 360 Inc. 5 Webcast Agenda » Visio 2010 Premium – Standardizing Process Models » Building Business Process Models ‣ Smart Placement and Layout ‣ Improved Design ‣ Quick Shapes and configuration ‣ Data Graphics and Model Verification » Process Simulation and Analysis » Process Optimization

6. Copyright 2009 © All rights reserved. Global 360 Inc. 6 Lesson 1 » Visio 2010 Premium – Introduction ‣ BPM Standard Process Models ‣ Standardizing model diagrams ‣ Publishing to SharePoint ‣ Introuction to BPMN Shapes » Exercise 1: Create a new BPMN Business Process Map

7. Copyright 2009 © All rights reserved. Global 360 Inc. 7 Lesson 2 » Visio for Business Process Modeling ‣ Smart Placement and Layout ‣ Improved Design ‣ Quick Shapes and configuration ‣ Data Graphics and Model Verification » Exercise 2: ‣ Create a simple process model

8. Copyright 2009 © All rights reserved. Global 360 Inc. 8 Lesson 3 » Visio 2010 Premium and analystView for Process Simulation and Analysis ‣ Introduction to analystView ‣ Overview of analystView enhancments to Visio 2010 Premium ‣ Preparing for process simulation ‣ Running and analyzing process simulations » Exercise 3: ‣ Run a process simulation and perform analysis

9. Copyright 2009 © All rights reserved. Global 360 Inc. 9 Lesson 4 » Visio 2010 Preimum and analystView for Continuous Improvement ‣ Analyzing process results ‣ Identifying bottlenecks and enhancement opportunities ‣ Performing process Optimizations » Excercise 4: ‣ Optimizing Business Process Models

10. Copyright 2009 © All rights reserved. Global 360 Inc. 10 » Visio and analystView enable you to: ‣ Standardize process models across your organization ‣ Design and document business processes ‣ Simulate processes and perform “what-if” analysis ‣ Determine ROI before going into production ‣ Optimize and continually improve business processes Summary

11. Copyright 2009 © All rights reserved. Global 360 Inc. 11 » www.global360.com/analystView ‣ 60-day free trail ‣ 30-min Quick Start ‣ 60-min Getting Started Guide ‣ $349 per seat » Visio BPMN templates + simulations Getting Started

12. 12 Copyright 2009 © All rights reserved. Global 360 Inc. 12 Questions? Thank you!

13. Copyright 2009 © All rights reserved. Global 360 Inc. 13 Brett Kovatch: brett.kovatch@global360.com brett.kovatch@global360.com Visit Global 360: http://www.Global360.com http://www.Global360.com Visit Visio toolbox: http://www.VisioToolbox.com http://www.VisioToolbox.com Listen to other Visio Webcasts: http://www.microsoft.com/canada/office/visio http://www.microsoft.com/canada/office/visio Contact us!