1. Administration Update Nicola Webb Hertfordshire County Council Hertfordshire County Council www.hertsdirect.org HERTFORDSHIRE PENSION FUND

2. Items to Cover  Reporting on Administration  Administration Strategy  Pension Administration Contract  Collection of Data  Communication & Contacts

3. Reporting on Administration  Quarterly to Investment Committee  Pension Fund Statistics  Key processes & performance data  Key activities  HCC, Serco & Employers

4. Reporting on Administration  Pension Fund Statistics February 2010 Active Members28,442 Deferred Beneficiaries23,873 Pensioners19,866 Employers169

5. Reporting on Administration  Key processes & performance data  HCC - employers admission18 -employers terminating4  Serco-key processes per month1,948  Employers - paying contributions late9

6. Administration Strategy  What is an administration strategy?  LGPS regulations definition  Clear responsibilities  Promote good working relations

7. Administration Strategy  Preparation & Consultation  Circulated draft in October 2009  23 responses  Changes made to draft  Final approved by Investment Committee

8. Administration Strategy  Implementation Strategy  Effective 1 st January 2010  Working with employers  Monitoring via Investment Committee and Annual Report

9. Pensions Administration Contract  HCC’s managed service contract ends 31 st March 2011  Separate tender process for pensions  Project team  HCC Officers  Bob Jewell, Welwyn Hatfield Borough Council  Support from Hymans Roberson

10. Pensions Administration Contract  Timeline  February 2010OJEU notice  March 2010PQQs returned  April 2010Tender documents to be issued  Summer 2010Evaluation of tenders  1 st October 2010Provider appointed  October to MarchTransition period  1 st April 2011New contract commences

11. Collection of Data  Shortened timescales  By 30 th April 2010  Government requirement  Support  Spreadsheet emailed to employers  Workshops

12. Communication & Contacts  Quarterly newsletters  March, June, September and December  Contacts  HCCpensions.team@hertscc.gov.ukpensions.team@hertscc.gov.uk  Sercohcc.pensions@serco.comhcc.pensions@serco.com  Website www.hertsdirect.org/pensions www.hertsdirect.org/pensions