1. Continuing Analysis and Surveillance System (CASS) 03/06/59 1 AIRCRAFT MAINTENANCE Section 10

2. Jun-16 2 Continuing analysis and surveillance system (CASS) - QA

3. Jun-16 3

4. 4

5. 5

6. 6

7. 7 How to achieve Quality?

8. Jun-16 8 Element of Quality System

9. Jun-16 9

10. 10

11. Jun-16 11

12. Scope of Continuing Airworthiness & Surveillance System (CASS 03/06/59 12 Monitors all 10 elements of your maintenance program: Airworthiness responsibility, Air carrier maintenance manual, Air carrier maintenance organization, Accomplishment and approval of maintenance and alterations, Maintenance schedule, RII, Maintenance recordkeeping system, Contract maintenance, Personnel training, and CASS.

13. Basic CASS Process 03/06/59 13 CASS is a risk-based, closed-loop system, 4 basic processes: (1) Surveillance. An information gathering/audit process you use to collect data to measure your program execution and measure your program results. (2) Analysis. An analysis process you use to identify any maintenance program deficiencies and any necessary corrective actions. (3) Corrective Action. A planning process you use to ensure that your corrective actions and implementation steps are well-defined. (4) Follow up. A follow up, performance measurement process you use to verify that your corrective actions are performed and are effective. This is also an information-gathering and analysis process, thereby, closing the loop.

14. Quality assurance (QA) ► ► ISO 9000 Quality Standard 1.Management responsibility 2.Documented quality system 3.Review of customer contracts 4.Implement process controls 5.Document control 6.Purchasing control 7.Supplier controls 8.Product traceability 9.Documented processes 10.Inspection and testing 11.Calibration of tools and test equipment 12.Inspection and test of products 13.Control of nonconforming products 14.Document corrective action 15.Protect parts, etc. from damage, theft, etc. 16.Quality records required 17.Internal quality audits 18.Document training 19.Track servicing 20.Use statistical techniques to track quality ISO 9000 requirement 9001 9002 9003 Maintenance XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXX XXXXXXXXXXXXXX XXXX XXXXXXXXXXXXXX X XX X X XXXX XX X XXX X X XXXX XX X X XX XXXXXXXXX X XXXXXXX XXXXXXXXX X XXXXX