1. We are a Finnish software company specialized in work time and cost accounting. Our business location is Oulu (www.ouka.fi/english). We offer software solutions especially for precise measuring of nursing, old person care work, cleaning work and property care work. We develop software for work planning. Central property of our software is method- orientated accuracy.

2. Do you measure your workprocess randomly?

3. Workprocess Leadership / Management Leadership / Management Customer Customer feedback Process feedback Adjustment Process Drawback detection Drawback detection Comparison Comparison Strengths Strengths Results Results New methods methods

4. Former conception: The quality of software solutions depends on their compatibility with current operations.

5. New conception: The quality of software solutions depends on their compatibility with current operations and with changes in workprocess in the future

6. Invest in tecnology Invest in tecnology Efficiency: 0,5 – 1,5 x improvement Efficiency: 0,5 – 1,5 x improvement Invest in tecnology Invest in tecnology Changes in workprocess Changes in workprocess Efficiency: 2 – 20 x improvement Efficiency: 2 – 20 x improvement Why do you need changes in workprocess ?