1. TASS General Meeting – December 5th, 2008 Agenda 9:00 am Welcome and Introduction 9:05 am "SAS® macros are just text substitution.“ ARRRRGGGHHH!!!! Dianne Piaskoski, Chinook Consulting Ltd 9:45 am “PROC GREPLAY with Templates” Barry Hong, U.S. Steel Canada 10:00 am “Where to go for SAS Help” Rupinder Dhillon 10:15 am Break 10:30 am “SAS® DI Studio” Gary Gray, SAS Canada 11:05 am Getting SAS Certified Jeff Cutler, CIBC 11:15 am Breakout Sessions Featuring: Statistics Reporting SAS 9 - Enterprise Guide Coder’s Corner SAS Certification 11:45 am SAS Announcements & Prize Draw

2. SAS Help Resources

3. Where to go for SAS help PC SAS/Enterprise Guide support.sas.com/Tech Support SAS Discussion Forums Publications Other Online Support  Google  SASL  SASCommunity.org

4. SAS Help in PC-SAS Contains full manual for all SAS components Press F1 to bring up context sensitive help Contains information for all OS installs of SAS It does not contain specific help on Enterprise Guide, or platforms like BI Server.

5. The Contents Tab Acts as a table of contents for SAS help. I (Jeff) tend to use;  SAS Language Dictionary  SAS Procedures

6. The Index Tab Use like the index in a book Allows for speedy searches on a topic Does not do full text searches

7. The Search Tab Does a full text search through all documentation Not as quick as the Index search but more thorough

8. Help in Enterprise Guide Help menu in the menu bar

9. Help in Enterprise Guide Help menu in the menu bar – online help

10. SAS Support website: http://support.sas.comhttp://support.sas.com

11. SAS Support website: http://support.sas.comttp://support.sas.com Provides Official SAS support which includes:  Product Documentation  Code Samples  Papers  Discussion Forums (more on this)  Search on error messages and or topics at the top

12. Find Samples by Category SAS Support website: http://support.sas.comhttp://support.sas.com

13. Click on “Search Samples” for detailed searches with filters

14. SAS Tech Support: Assisted Help SAS provides real-time support when you are unable to address a problem successfully on your own or have a question that is not answered through Self-Help resources Allows you to: Get help on specific SAS topics/products Provide product feedback on possible bugs or future enhancements Contact: Online: support.sas.com Phone : 919-677-8008

15. Discussion Forums SAS hosts forums where you can post problems and help others… Post questions to other users that may have encountered similar issues Monitored by SAS Tech support and people from SAS development teams Announcements on Software updates and Hot Fixes

16. Discussion Forums Specific Topics include:  SAS Procedures  SAS Macro, Data Step and SAS Language Elements  ODS and Base reporting  SAS Stored Processes  SAS Enterprise Guide  Integration with Microsoft Office  SAS Forecasting  SAS and Clinical Trials  SAS in Health Care Related Fields  Mathematical Optimization and Operations Reserach

17. sasCommunity.org Sascommunity.org is user driven website that’s independent of SAS Inc.  It’s based on the Wikipedia website model  It’s driven based on user contributions  Anyone can update or modify articles and posts on the site

18. SAS-L Un unmoderated mail list and discussion forum Used to discuss SAS Software features and issues There are more than 2000 subscribers How to subscribe:  Send an email to listserv@uga.cc.uga.edu with the line: subscribe sas-l “Your Name”listserv@uga.cc.uga.edu You can also search the archives at:  http://www.listserv.uga.edu/archives/sas-l.html http://www.listserv.uga.edu/archives/sas-l.html

19. Other Resources  SAS Publications http://www.sas.com/apps/pubscat/complete.jsp Selection of publications here at SAS Canada 20% discount for User Group attendees  Internal SAS resources in your organization/your colleagues  Internal SAS User Groups  Google  TASS Meetings – Breakout group  Canadian online Discussion Forum – coming soon!