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Reducing the risk of Green Deal/ECO – a framework model Pippa Reeve.

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Presentation on theme: "Reducing the risk of Green Deal/ECO – a framework model Pippa Reeve."— Presentation transcript:

1 Reducing the risk of Green Deal/ECO – a framework model Pippa Reeve

2 Flourish Partnership Strategy and Policy Development Bid writing Marketing and Communications Project Management Installer Frameworks and Quality Assurance Training Advice Service Provision ©flourish partnership limited2

3 Recent Projects NESS NWH DECC Fuel Poverty Scheme Wrapped Up ZECOS ©flourish partnership limited3

4 Advantage of a framework model Overcomes Procurement issues Quick to set up Transparent Self financing Responsive to changes 4©flourish partnership limited 2013

5 Benefits to Users 5©flourish partnership limited 2013 Best Value for customers Purity of brand. Enhanced customer satisfaction. Adds social value Accurate reporting of data. Safeguard for unforeseen and abrupt changes Project management

6 Advantages to Contractors Marketing support Association with a respected brand Better quality of referrals Sharing of best practice Access to funding Valuable Customer feedback 6©flourish partnership limited 2013

7 Installer process Selection & Verification Process Database Competitive Market Accurate reporting Customer satisfaction 7©flourish partnership limited 2013

8 Key Challenges Maintaining Installer engagement Active Marketing Accurate Reporting Customer satisfaction 8©flourish partnership limited 2013

9 Key to Success Robust administration of the installer panel Creating a Record of performance Active retrieval of customer experience Acting swiftly on evidence 9©flourish partnership limited 2013


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