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Published byJonathan Garrett Modified over 8 years ago
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Reducing the risk of Green Deal/ECO – a framework model Pippa Reeve
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Flourish Partnership Strategy and Policy Development Bid writing Marketing and Communications Project Management Installer Frameworks and Quality Assurance Training Advice Service Provision ©flourish partnership limited2
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Recent Projects NESS NWH DECC Fuel Poverty Scheme Wrapped Up ZECOS ©flourish partnership limited3
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Advantage of a framework model Overcomes Procurement issues Quick to set up Transparent Self financing Responsive to changes 4©flourish partnership limited 2013
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Benefits to Users 5©flourish partnership limited 2013 Best Value for customers Purity of brand. Enhanced customer satisfaction. Adds social value Accurate reporting of data. Safeguard for unforeseen and abrupt changes Project management
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Advantages to Contractors Marketing support Association with a respected brand Better quality of referrals Sharing of best practice Access to funding Valuable Customer feedback 6©flourish partnership limited 2013
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Installer process Selection & Verification Process Database Competitive Market Accurate reporting Customer satisfaction 7©flourish partnership limited 2013
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Key Challenges Maintaining Installer engagement Active Marketing Accurate Reporting Customer satisfaction 8©flourish partnership limited 2013
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Key to Success Robust administration of the installer panel Creating a Record of performance Active retrieval of customer experience Acting swiftly on evidence 9©flourish partnership limited 2013
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