1. Pubnet The Next Generation RATEX User Group July 2003 Minneapolis, MN

2. What is Pubnet? The publishing industry’s leading Internet-based electronic commerce exchange that allows thousands of booksellers to access and place orders with hundreds of publisher and suppliers.

3. Background Info  Originally created in the early 80’s by: National Association of College Stores Association of American Publishers American Booksellers Association R.R. Bowker

4. Publishers  Major Publishers using Pubnet Random House HarperCollins Simon & Schuster Pearson AOL-Time Warner Publishing McGraw Hill Thompson Learning A complete list can be found at www.Pubnet.org

5. Discounts  Publishers offering discounts for Pubnet Orders HarperCollins 1% Thompson ½-1% Macmillan Computer Publishing ½% for orders Simon & Schuster – 1% for orders (store must meet minimum order requirements)

6. Bookstore Pricing  Bookstore Pricing One time $75 fee to join Free to use after joining – publishers pay all charges

7. Pubnet Access  Two ways Bookstores access Pubnet RATEX System – POS System Pubnet.org - Web site  RATEX System No manual purchase order re-entry Access through FTP (File Transfer Protocol)

8. Textbook Bundle Finder

9. Pubnet Access

10. Support Comprehensive Client Services One-call support - 1.800.PUBNET.1 Available through phone, fax, Web site & e-mail from 9 am to 7 pm Eastern time

11. Headline Changes  Bowker acquires Pubnet- July 2002  Ongoing participation from NACS, ABA and AAP  Pubnet ops integrated into Bowker- Jan 2003 Includes sales, marketing & customer service  Bowker acquires PubEasy- February 2003  >$1 million investment in s/w development 2003/2004  Currently rolling out enhancements

12. Pubnet Road Show August-December 2002 Meetings with bookstores, publishers, distributors, POS providers across the U.S.  Understand Pubnet strengths and challenges  Recognize market needs  Create Pubnet development plan

13. New Features  Document Cycle Tracking System (DCTS)  Textbook Bundle Finder  Rapid Response  General Merchandise – Launch Q4

14. New Features Document Cycle Tracking System (DCTS)  Order visibility  Shipment management  Compliance checking/certification

15. DCTS

17. Textbook Bundlefinder  Textbook Bundlefinder  Thomson  McGraw  VHPS  Houghton Mifflin

18. Textbook Bundle Finder

22. Rapid Response  Publisher Rapid Response  Houghton Mifflin  Harper Collins,  NACSCORP  Random House  McGraw Hill

23. General Merchandise General merchandise module 4 th Q ‘03  Pilot project underway  RATEX & other POS providers, 10 vendors  RATEX intends to enable all EDI capabilities it has piloted as direct FTP thorough Pubnet in the near future  All RATEX users that have the Link Module on maintenance will receive the upgrades

24. Database through Pubnet.org  Publisher fees eliminated  Goal is to increase the number of participating publishers  More community value  Textbook Bundlefinder integrated

25. The New Approach Actively Involved in the Publishing Industry  Engaged and involved  Communication  Problem solving  Goal is to drive supply chain efficiencies across the book industry

26. Communications Part I  Pubnet.org  NACS hosted Pubnet listserv  Pubnet newsletter (quarterly)

27. Communications Part II  RATEX system Pubnet user guides  Pubnet User Group meeting October 2-3, 2003 in Peabody, MA Bookstore pricing $195/person Discounted price $145 until August 15th  RATEX User Group meeting – October 2ed

28. PubEasy Acquisition Pubnet/PubEasy Strategic Complementarity PubEasyPubnet Business Integration Publisher fulfillmt systems Retail POS systems Core Functionality Price and availability Ordering Core MarketsTradeCollege

29. Community, Community, Community Why are booksellers reacting so favorably? unprecedented inquiry & transactional access speeds access to critical data demystifies doing business on the Internet reduces high cost infrastructure brings buyers and sellers together 1 password, 1 system

30. Pubeasy Functionality  Pricing and Availability Queries  Order Status (all sources)  Electronic Ordering  Transact (batch ISBN processing)  PubEasy Central (coming soon) Allows searching across publishers

31. Standard Functionality Easy Industrial Site Customers can: Search Check Availability Place orders Track orders Download Results Top-level links

32. Search via title ISBN author publisher series Results: In Print & In Stock Reprinting Not Yet Published Remaindered Out of Stock Search & Check Availability

33. Detailed information title carton size publication date related ISBN other editions click on the Book… Enriched Bibliographic Information

34. Link to any marketing/ consumer website Providing: Jacket Cover Reviews Sample Chapter Author Tour Dates TOC Marketing Information

35. Real-time order status: ISBN PO Number Results: Order in Progress Invoiced/Stock fulfilled Not yet published Back Order Reprinting Carrier & Shipper links Order Status Results

36. Seamless Easy Accurate Carrier Links

37. Integrate with Users’ ordering system Eliminate re-keying Downloadable Transact

38.  Publishers: Random House HarperCollins Time Warner Holtzbrink  Complete list at www.PubEasy.comwww.PubEasy.com  Key focus on adding Textbook Publishers Publishers

39. Benefits  For Bookstores Free to users Fast and easy Saves phone calls User-friendly Interface Great Functionality  For Publishers Improved customer service Fewer phone calls Exchange Service for small publishers

40. Books In Print Database  Bowker and RATEX BIP promotion

41. Books In Print Database  What’s Included Integrated on your RATEX System Extended Title Database – 4.2 million records Weekly updates Stores requesting daily updates – Extra $50/mo. Fee  Pricing Single User License - $1,995/yr. Multi-User (up to 10) User License - $4,995/yr. Over 10 Users Bowker will provide a custom quote

42. Summary  Substantial new development underway to increase Pubnet customer value  Sign-up for Pubnet! Call us (800.Pubnet.1), e-mail us (info@pubnet.org)  PubEasy- information and sign-up at www.PubEasy.com  Come to the RATEX & Pubnet User Group meeting October 2 nd and 3 rd in Boston

43. Questions????  Substantial new development underway to increase Pubnet customer value  Sign-up for Pubnet! Call us (800.Pubnet.1), e-mail us (info@pubnet.org)  PubEasy- information and sign-up at www.PubEasy.com  Come to the RATEX & Pubnet User Group meeting October 2 nd and 3 rd in Boston