1. Steven Dodge & Jackie Sauter INFM603 Spring 2012 in-service-of-seniors.org In Service of Seniors

2. Agenda o Goals o Demo o Division of Labor o Implementation Details o Limitations o Reflections o Future Recommendations

3. Miss America Goal Build a website that allows seniors to receive volunteer help from their neighbors and each other for everyday tasks, such as: Companionship Exercise Education Groceries House maintenance Social events Technology Transportation Etc.

4. Audiences o 17.5M seniors 65+ are online (2009) o Popular activities & destinations: o Email o Google, Windows Media Player, Facebook, YouTube, Amazon o Frequent volunteers: o VolunteerMatch o HandsOn Greater DC Cares o Serve DC o Find relevant service opportunities o User profiles SeniorsVolunteers

5. Requirements Functional o General content management o Navigation, search, login/out o User profiles o Community members o Community organizations o Help Requests o Create them o List them o Volunteer sign up Nonfunctional o Security o Accounts o Permissions o Performance

6. Process Example: Help Request Log in/Create account Create help request Fill out help request form Is valid? Y/N If Y, request created

7. Demo Time

8. Division of Labor Steven o Initial set-up, backups o CiviCRM – primary wrangler o PHP manipulation o Search functionality Jackie o Theme, images, logo, general appearance o Sample data & content build-out o Help section Shared: Testing & troubleshooting

9. Technology & Implementation Buy GoDaddy.com CiviCRM vs. Build University of Maryland Virtual Machines A conglomeration of custom code and prebuilt modules

10. Implementation

11. CiviCRM

13. Pros o Extensive documentation o “Events” = Help Requests o Automated messaging to contacts o Syncs with Drupal accounts Cons o Superfluous components o “Admin Within an Admin”— Drupal relationship o Required customization

14. Other Drupal Installs o Chaos Tool Suite o Finder Module o Profile 2 Module o Views Module o Marinelli Theme

15. Limitations Schedule and Scope Search Capabilities CiviCRM Customization and Integration Proxy Relationships

16. Lessons Learned: Coordination & Documentation Sprint #RequirementsDesignDevelopmentTestingDeployment Sprint 14/11/20124/13/20124/15/20124/17/20124/18/2012 Sprint 24/18/20124/20/20124/22/20124/24/20124/25/2012 Sprint 34/25/20124/27/20124/29/20125/1/20125/2/2012

17. Lessons Learned: User Input

18. Lessons Learned: Software Assurance

20. Future Recommendations Open Pandora's box More structure Start earlier Midpoint demo in class

21. Steven Dodge & Jackie Sauter INFM603 Spring 2012 in-service-of-seniors.org Any Questions?