1. E-BUSINESS

2. Meaning
Describe businesses run on the Internet, or utilizing Internet technologies to improve the productivity or profitability of a business.
E-business is able to reach a much wider consumer base than any traditional brick-and-mortar store
Offer businesses the opportunity to cut their costs dramatically

3. Activities of E-business
Trading of goods or services online, such as e-Procurement, primarily through websites
Electronic retailing (e-Tailing)
Use of the internet, intranets or extranets to conduct research and manage business activities
Web site marketing
Online communications, such as
Online training for staff (e-Learning).

4. E-business help business to:
Cut costs and transaction times
Save time and money by improving internal and external functions
Streamline internal and external supply chain management
Promote, market and sell around the world and around the clock through a website
Improve customer support, communication and relationship management

5. E-Business tools: Mobile phones Personal digital assistants (PDA)
Electronic Data Interchange
File transfer
Facsimile
Video conferencing, internet, intranets and extranets.

6. Advantages of E-business:
Quicker and easier communications
Strengthened marketing capabilities and reach
Increased hours of operation 24 hour 7 day
Access to broader information through research
Reducing the cost of doing business by lowering transaction costs
Adopt new business models and develop tailored customer support.

7. 5 – Pillars of E-business

8. Private Search Engines:

9. Impact of E-business on business
Direct sales to customers.
Anytime access from anywhere.
Customization of products.
Quicker time to market.
Flexible pricing, product portfolio and promotions.
Price discrimination.
Transfer of fund with efficiency.
Lower stock outs.
Automated and convenient process.

10. E-business Models
E-shops: process whereby consumers directly buy goods, services etc from a seller
E-procurement: Allow qualified and registered users to look for buyers or sellers of goods and services
E-malls: Collection of e-shops
Virtual communities: social network of individuals who interact through specific media

11. E-GOVERNANCE

12. Meaning
Electronic medium in order to facilitate an efficient, speedy and transparent process of disseminating information to the public, and other agencies, for performing government administration activities.

13. Objectives of E-governance
Build services around citizen's choice
Make government more accessible
Facilitate social inclusion
Provide information responsibly
Use government resources effectively
Reduce government spending
Deliver on-line services
Involve citizens in the governing process

14. Why E-governance?
To improve quality of governance products and services being currently provided
To provide new governance products and services
To enhance participation of people in choice & provision of governance products & services
To bring new sections of society under the governance sphere (includes the poor, the illiterate, the differently abled, indigenous people, the migrants and displaced people)

15. Goals of E-governance Better service delivery to citizens
Ushering in transparency and accountability
Empowering people through information
Improved efficiency within Governments
Improve interface with business and industry.

16. E-governance Components
G2G (Government to Government): Interaction is only within the sphere of government - Between national, provincial and local government agencies
G2C (Government to Citizens):
Gives citizens the choice of when to interact with the government
Interact with the government (e.g. through Internet, fax, telephone, , face-to-face, etc
Primary purpose is to make government, citizen-friendly.)

17. Components Continued….
G2B (Government to Business):
Initiatives can be transactional, such as in licensing, permits, procurement and revenue collection
They can also be promotional and facilitative, such as in trade, tourism and investment
G2E (Government to Employees):
Interact with its employees on a regular basis
Making interactions fast and efficient and increase satisfaction levels of employees on the other.

18. E-governance Challenges
Redefining rules and procedures
Information transparency
Legal issues
Infrastructure, Skill and awareness
Access to right information
Interdepartmental collaboration
Tendency to resist the change in work culture

19. E-governance Challenges in India
Lack of Integrated Services: Lack of Communication between different Departments.
Lack of Key Persons: Less knowledge in technological skills to implement
More Population:
This is probably the biggest challenge.
There is no unique identity of a person in India
Different Languages: Ensuring e-Governance in local language is a big task to achieve.

20. Benefits of E-governance
Better access to information and quality services for citizens
Simplicity, efficiency and accountability in the government
Expanded reach of governance

21. Advantages of E-governance
Integration of various ministries and departments for Effective Perspective Planning and Evaluation
Geographic Information System based system for better understanding
Crime Control and management
Corruption free Society
Revenue Generation by elimination of tax evasions
Poverty Alleviation